Systems Administrator - Req #2080655691 at Astria Health

About Astria

The Astria Health system, headquartered in the heart of the state of Washington’s wine country in the beautiful Yakima Valley, is the largest non-profit healthcare system based in Eastern Washington. Astria Health is the parent non-profit organization of Astria Sunnyside Hospital and Astria Toppenish Hospital and delivers care throughout the Valley through its Astria Health Hospitals and its Astria Ambulatory Care model focused on delivering the highest level of ambulatory and outpatient care in convenient locations in both the Lower and Upper Yakima Valley. Astria Ambulatory Care is designed to meet the changing lifestyles and diverse needs of those living and working throughout the region.

Across our healthcare network, you will find a dynamic range of meaningful careers and opportunities for growth and safe workplaces. Whether we use our expertise in accounting, human resources, finance, planning, marketing, or our clinical services in any of our operational divisions, our shared passion for providing exceptional healthcare to our communities motivates us to achieve excellence each day. If you share our passion, we want to hear from you.  

Our operating principles define how we come together as a team to do our work. They reflect Astria Health’s unique view on what’s important and right - being a leader in providing innovative, exceptional rural healthcare solutions with kindness and dignity. Documenting this core aspect of our culture helps employees make good decisions independently, cultivate trust through accountability, and go beyond the expected. We believe in continuously escalating the bar for talent and performance because we are obsessed with a commitment to excellence and patient care. It also helps candidates consider career opportunities and evaluate whether they will thrive at Astria Health.

Astria Health is seeking a Systems Administrator to join our team! This position supports the entire organization. 

This position has a schedule of 8am - 4:30pm. 

What you get to do every day!

This position is responsible for the daily operations of triaging, prioritizing, and resolution of company-submitted requests/tickets.  IS Infrastructure tickets primarily consisting of the management of user accounts, computers, phones, network, servers, storage, and the wide range of software applications leveraged throughout the organization. You will:

Systems Admin Level 1

• Assists with the creation and triaging of tickets
• Configuring user accounts for employees and physicians (Active Directory, Charting System(s), and other systems leveraged throughout the organization as needed
• Primarily responsible over the following ticketing system queues: helpdesk, level-1, urgent
• Participating in a weekly on-call rotation schedule with other system admins
• Commuting to remote clinics and hospitals ranging from Prosser to Yakima

The below job duties pertain to every Systems Administrator position listed above:

• Regular efforts to improve department processes and organization workflows
• Creating and updating department documentation in a shared electronic wiki.
• Open and active communication with the team regarding attendance and urgent matters as they surface
• Other duties as assigned
• Collaborate effectively across organizational boundaries.
• Adheres to the core values and standards of the organization.