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Medical Assistant & Mohs Histotechnician at QualDerm Partners

QualDerm Partners · Hendersonville, United States Of America · Onsite

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This role requires travel to multiple clinics in Hendersonville, Lebanon, Brentwood, and Belle Meade, TN.

To achieve and maintain our high-quality standards, we see to partner with physicians and staff who share our vision, values and brand promises and are dedicated to advancing our culture. QualDerm providers and staff are well-trained, highly skilled and recognized as leaders in the specialty of dermatology.

We currently have 158 practices in 17 states, spanning across the full spectrum of dermatology, skin cancer care, cosmetics, plastic surgery, and pathology with continued plans to expand further across the nation.

We will partner with you to establish the best combination of environment, technology, teamwork and personal reward opportunities to earn your confidence that we are your best place to work.

Position Summary:

A Medical Assistant will assist the provider(s) with patient care. They will create an atmosphere that reflects the level of standards and care that patients can expect to receive from this practice. To be successful in this position, the certified medical assistant must be cheerful, friendly, polite, tactful, and professional in appearance and manner always. They will be able to communicate with the provider and patient and be mindful of patient confidentiality. They will be able to evaluate and respond to a patient needs and relay the doctors instructions. The candidate should be a team player and respectful of their co-workers.

1. Patient Interaction & Clinical Support

  • Escort patients from the waiting area, prepare for examination, and take vitals if applicable.
  • Obtain patient history, including HPI, chief complaint, medical/surgical history, and current medications.
  • Assist providers during exams and office procedures; perform suture removal, injections, and other patient care services as directed.
  • Ensure all proper consents are reviewed and signed prior to treatment.
  • Provide emergency assistance as required or directed by appropriate authority.
  • Communicate with patients in a courteous, professional, and respectful manner.

2. Documentation & Communication

  • Document patient encounters and clinical data in EMR using correct grammar and medical terminology.
  • Maintain, copy, file, and create patient records and documentation.
  • Respond to patient communications and follow up on test results, surgical treatment plans, and medication requests per practice protocol.
  • Triages patient communications according to practice policies.

3. Administrative Duties

  • Verify insurance and input patient information into NexTech database accurately.
  • Coordinate with Practice Administrator (admin duties) and Nurse Supervisor (clinical duties).
  • Contribute to team efforts and adhere to policies, procedures, and compliance training.
  • Treat staff, physicians, visitors, and patients with dignity and respect.

4. Surgical Preparation & Follow-Up

  • Prepare and review surgical documents prior to appointments.
  • Confirm all necessary tests and consults are completed before visits.
  • Assist in scheduling tests, treatments, and referrals.
  • Deliver/transmit prescriptions and follow up per provider orders.

5. Exam Room & Equipment Maintenance

  • Prepare, clean, and stock exam and treatment rooms daily.
  • Sterilize instruments and maintain clinical supplies and equipment.
  • Perform regular preventive maintenance on medical and lab equipment.

6. Laboratory & Histology Duties (Mohs Surgery Support)

  • Prepare dilutions and stains; cut horizontal/vertical frozen sections.
  • Map and chromacode tissue specimens per Mohs technique and CLIA guidelines.
  • Prepare and label slides; maintain quality control and documentation.
  • Dispose of tissue following protocol and maintain tissue logs.
  • Submit specimens/slides to pathologists as needed and track their location.
  • Maintain and update Mohs and pathology databases and logbooks (Mohs, biopsy, QA, etc.).
  • Order, return, and organize pathology slides and reports for internal and external consultations.

7. Inventory & Supply Management

  • Monitor, log, and maintain inventory of lab and medical supplies.
  • Receive, check, and organize lab shipments.
  • Maintain cryostat and other lab equipment per OSHA standards.

8. Compliance, Confidentiality & Professional Development

  • Maintain strict confidentiality of patient and financial information in accordance with HIPAA.
  • Adhere to Standards of Conduct, CLIA, OSHA, and company compliance programs.
  • Participate in ongoing professional development and maintain relevant certifications or affiliations.
  • Maintain documentation and standards consistent with company mission.

9. General & Miscellaneous

  • Perform other related duties as assigned or required.

Requirements

  • Bachelor’s Degree or equivalent under the CLIA guidelines for high complexity testing
  • Experience performing Mohs for minimum of 3 years.
  • Excellent verbal and written communication skills

Benefits

Benefits of joining Qualderm Partners:

  • Competitive Pay – Attractive compensation to reward your hard work
  • Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
  • Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
  • Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
  • Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
  • Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
  • Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
  • Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
  • Exclusive Employee Discounts – Save on products and services with special discounts just for you
  • Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.

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