Senior IT Infrastructure Manager at Superior Court of California County of Los Angeles, CA

About the Department

The Superior Court of Los Angeles County is the largest unified trial court in the United States. The Court’s 582 judicial officers and its dedicated workforce of over 4,600 full-time employees serving across 36 facilities work purposefully and seamlessly to achieve the mission to provide equal access to justice to all of Los Angeles County. With an annual budget exceeding $1 billion, the Los Angeles Superior Court operation scales one of the nation’s largest counties, covering over 4,084 square miles and serving over 10 million residents. 

The Court’s justice-oriented mission, dynamic workforce and the ever-evolving needs of the community at large offer bold and rewarding opportunities for talented, public-sector professionals and leaders who seek to foster and realize positive impact. Find out more about your future with the Superior Court of Los Angeles County – connect with us today.

ABOUT THE POSITION

Step into a leadership position where innovation meets impact— the Senior IT Infrastructure Manager offers the opportunity to shape the Court’s enterprise infrastructure across Azure and hybrid cloud environments, while driving excellence in network architecture, from routing and switching to firewall management and SD-WAN. You’ll oversee a dynamic portfolio that includes VMware virtualization, SAN storage, and robust backup and disaster recovery systems, ensuring resilience and continuity across mission-critical operations. With full ownership of data center operations—from physical infrastructure and monitoring tools to vendor coordination—you’ll be at the helm of a high-performing team that powers the Court’s digital backbone. This position blends strategic vision with hands-on execution, inviting you to lead architectural design, security initiatives, and long-term technology planning. You’ll mentor and empower staff, foster cross-functional collaboration, and deliver solutions that elevate service delivery and stakeholder satisfaction. If you're ready to lead with purpose and drive transformation in a legally grounded, high-stakes environment, this is your moment.  

The official classification for this position is Information Technology Manager, Senior. For a detailed job description, click here. Please note the requirements in the job description may vary from the requirements in this bulletin. Applicants must meet the requirements stated in this bulletin.
 

Key responsibilities:

• Infrastructure Strategy & Oversight – Direct and manage enterprise infrastructure across Azure/hybrid cloud, network, compute, and storage domains by aligning technical operations with organizational goals to ensure scalability, resilience, and compliance.
• Data Center Operations Management – Oversee physical infrastructure, monitoring systems, and vendor coordination by implementing best practices and performance metrics to maintain uptime, optimize resource allocation, and support business continuity.
• Team Leadership & Development – Lead, mentor, and evaluate multidisciplinary IT teams through coaching, performance management, and succession planning to foster professional growth and ensure high-quality service delivery.
• Project Portfolio Execution – Manage a portfolio of strategic technology projects by developing timelines, allocating resources, and tracking progress to deliver solutions that meet stakeholder expectations and budgetary constraints.
• Security & Disaster Recovery Planning – Develop and enforce security protocols and disaster recovery strategies by integrating backup systems and risk mitigation plans to safeguard data integrity and ensure rapid restoration of services during emergencies.
• Technology Standards & Innovation – Establish and promote hardware/software standards and evaluate emerging technologies by conducting research and soliciting stakeholder feedback to drive modernization, efficiency, and continuous improvement.
• Infrastructure Architecture Leadership – Define and evolve the Court’s infrastructure architecture strategy across cloud, network, compute, and data center domains by aligning design decisions with long-term business goals and modernization efforts.
• Cross-Domain Integration & Strategic Communication – Collaborate with IT leadership and stakeholders to integrate infrastructure strategy across divisions by translating complex technical concepts into actionable plans that support enterprise-wide service delivery and operational alignment.
• Technology Investment & Vendor Strategy – Shape infrastructure investment decisions and vendor partnerships by assessing long-term needs, negotiating contracts, and optimizing resource allocation to ensure sustainable growth and seamless integration of third-party solutions.

This is an at-will managerial position. The Trial Court Employment Protection and Governance Act (SB 2140) authorizes the Court to exclude managerial employees from the employment protection provisions of the Act subject to meet and confer.
 

THIS IS A TELEWORK ELIGIBLE OPPORTUNITY

This position may be eligible for full or partial telework following an initial training period and contingent upon the needs of the Court. 

SELECTION REQUIREMENTS

To qualify, you must meet one of the following options at the time of application:

• OPTION I: Eleven (11+) years of experience designing, implementing, or administering enterprise infrastructure systems, two (2) of which must include managing the work performance of a major infrastructure departmental function. 
• OPTION II: Associate’s degree* in information technology, computer science, management information systems, or related field -AND- nine (9+) years of experience designing, implementing, or administering enterprise infrastructure systems, two (2) of which must include managing the work performance of a major infrastructure departmental function. 
• OPTION II: Bachelor’s degree* in information technology, computer science, management information systems, or related field -AND- seven (7+) years of experience designing, implementing, or administering enterprise infrastructure systems, two (2) of which must include managing the work performance of a major infrastructure departmental function. 
• OPTION IV: Master’s degree* in information technology, computer science, management information systems, or related field -AND- five (5+) years of experience designing, implementing, or administering enterprise infrastructure systems; two (2) of which must include managing the work performance of a major infrastructure departmental function.  

*To qualify for Options that require educational credentials, you must attach the required documentation to your application. For more information, please visit the Applicant Support page.

Note: Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio (e.g., working 20 hours per week for two months equals one month of experience). Overtime does not count toward additional credit.

DESIRABLE QUALIFICATIONS

• Bachelor’s degree or higher in computer science, information technology, engineering, or a closely related field, with coursework or specialization in infrastructure systems, cloud architecture, or enterprise networking.
• Possession of advanced, industry-recognized certifications, such as Microsoft Certified: Azure Solutions Architect Expert, VMware Certified Professional (VCP), Cisco Certified Network Professional (CCNP), Nutanix Certified Professional, ITIL Intermediate or Expert level, or Certified Information Systems Security Professional (CISSP).
• Hands-on experience managing hybrid cloud environments, with a strong emphasis on Azure services, identity management, and workload migration strategies.
• Demonstrated expertise in enterprise networking, including routing/switching, firewall management, SD-WAN architecture, and network performance optimization.
• Advanced knowledge of virtualization and storage technologies, including VMware vSphere, SAN/NAS systems, backup solutions, and disaster recovery planning and execution.
• Experience overseeing physical data center operations, including infrastructure monitoring tools (e.g., SolarWinds, PRTG), vendor coordination, and lifecycle management of hardware assets.
• Demonstrated experience utilizing IT Service Management (ITSM) platforms, such as ServiceNow or Jira Service Management, for incident tracking, change management, and service delivery analytics.
• Strong understanding of cybersecurity principles as they relate to infrastructure, including network segmentation, endpoint protection, and secure configuration practices.
• Proven ability to lead cross-functional technical teams, mentor staff, and manage performance in alignment with organizational goals and public sector service expectations.
• Successful track record managing complex infrastructure projects, such as cloud migrations, data center consolidations, or enterprise network redesigns, with measurable outcomes in uptime, efficiency, or cost savings.
• Demonstrated experience using automation and scripting tools for infrastructure management (e.g., PowerShell, Python, Ansible), with a proven ability to streamline operations, enhance system reliability, and reduce manual overhead.

APPLICANT SUPPORT & INFORMATION

Applications must be submitted online. Before submitting your application, carefully review ALL the information detailed on our APPLICANT SUPPORT page linked HERE.

Applicants with disabilities who require reasonable accommodation to participate in the recruitment process may submit a request for accommodation to the email provided below. For additional employment information, please click HERE.

WHAT TO EXPECT AFTER APPLYING

This recruitment process may take up to 4-6 weeks to complete. We will notify you of the outcome after each step of the recruitment process, detailed below:

EVALUATION: Qualifying evaluation of education, training and experience based upon submitted application and supplemental questionnaire. 

ELIGIBILITY: Applicants who best meet job-related qualifications will be placed on an eligible list which will remain active for approximately six (6) months and may be invited to participate in a selection interview. Other vacancies may be filled using this list.

Questions regarding this posting may be e-mailed to [email protected].

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