Head of Student Recruitment and Admissions at The City of Liverpool College
The City of Liverpool College · Liverpool, United Kingdom · Onsite
- Senior
- Office in Liverpool
Job Title: Head of Student Recruitment & Admissions
Department: Marketing and Communications
Salary: £44,667- £46,910 per year
Job Type: Permanent, full-time role.
Job Type: Permanent, full-time role.
Key Responsibilities
- Provide leadership and accountability for student recruitment and admissions activity, ensuring alignment with the College’s strategic priorities.
- Plan, implement, and evaluate student recruitment and admissions strategies that achieve enrolment targets and meet quality expectations.
- Lead the development and embedding of the newly created admissions attraction function, setting standards and ensuring the service delivers personalised engagement and improved conversion.
- Manage and lead the admissions experience from inquiry through to enrolment, ensuring smooth, efficient and innovative applicant engagement.
- Manage and develop the Student Recruitment and Admissions team, including Admissions Coordinators, setting objectives, monitoring performance, and ensuring professional standards.
- Work in partnership with the Head of Student Administration to align admissions with wider student services and enrolment processes.
- Coordinate with the Head of Marketing and Communications to ensure recruitment campaigns and events translate effectively into applicant attraction and admissions outcomes.
- Collaborate with key college stakeholders to ensure smooth transition from admission to enrolment.
- Champion equality, diversity, and inclusion by ensuring all admissions practices are fair, transparent, and inclusive.
- Lead the effective use of CRM and admissions systems, driving improvements in applicant tracking, data insight, and service delivery.
- Ensure full compliance with safeguarding, data protection, equality legislation, and funding regulations.
- Act as the lead for admissions, representing the function internally and externally, ensuring the College maintains and enhances its established reputation as The College for Business.
Professional Practice and Values
- To contribute fully to the mission and values statement of the College Group ensuring its effective implementation in all aspects of College life.
- To take a proactive approach and responsibility for personal professional development, Health & Safety, and meeting other regulatory compliance (e.g. GDPR, Safeguarding), thereby enabling safe and professional working practices to be observed at all times.
- To support cross college actives as required, particularly during key enrolment and invigilation periods.
- Carry out any other relevant and appropriate duties as determined by the needs of the service and as appropriate to the grade.
Due to the changing nature of our work, this role profile serves as a framework to outline the main areas of responsibility. You may be required to undertake other activities of a similar nature that fall within the remit of your area of work.
Skills, Knowledge & Expertise
Essential Criteria:
- Significant experience in student recruitment and/or admissions within an educational setting or comparable setting.
- Demonstrable commitment to equality and inclusion and acknowledgment of the importance of this within an outstanding recruitment and admissions service.
- Proven ability to lead, inspire, and develop a team, with clear accountability for performance.
- Excellent communication and presentation skills.
- Exceptional organisational and project management skills.
- Proficiency with CRM systems and data analysis tools.
- Strong commitment to delivering high-quality customer service.
- Ability to adapt to sector changes and innovate in recruitment practices.
- Understanding of compliance and regulatory frameworks for admissions.
- Degree or equivalent experience, with commitment to ongoing professional learning.
- Ability to build positive relationships with external and internal stakeholders.
Desirable Criteria:
- Evidence of innovation in designing or leading new services or processes.
- Knowledge of FE and HE systems, pathways, and qualifications.
Job Benefits
Why Join The City of Liverpool College?
As a valued member of our College community, you’ll enjoy a comprehensive range of benefits, dedicated wellbeing support, and meaningful opportunities for professional growth and development.
As a valued member of our College community, you’ll enjoy a comprehensive range of benefits, dedicated wellbeing support, and meaningful opportunities for professional growth and development.
Here are some of the benefits available to you:
Generous holiday allowance
Generous holiday allowance
40 days annual holiday allowance, plus 1 annual wellbeing day
Pension Scheme
Pension Scheme
You'll be part of the Local Government Pension Scheme, with generous employer contributions of up to 20.20%.
Employee Benefits Platform
As part of your role, you’ll have access to the COLC Employee Benefits Platform, a one-stop hub for a wide range of perks designed to support your wellbeing, work-life balance, and everyday savings. You’ll be able to access discounts at major supermarkets, fashion and lifestyle retailers, tech stores, travel providers, and more. You’ll also benefit from the Cycle to Work Scheme, cinema and leisure discounts and tech and home appliance discounts, with the option of spreading the cost through salary sacrifice. The platform is part of our commitment to supporting you in every aspect of your working life – and beyond.
Health and Wellbeing
Health and Wellbeing
As part of our commitment to supporting your health and wellbeing, all employees have access to the Health Assured Employee Assistance Programme (EAP) – a completely confidential support service available 24/7, 365 days a year. Whether you’re facing personal challenges, looking for advice, or simply need someone to talk to, Health Assured is here to help. Through Health Assured, you can access a 24/7 confidential helpline, face to face, online or telephone counselling, as well as structured support for a wide range of issues including stress, anxiety, relationships, bereavement, legal and financial concerns.
You'll also have access to the online wellbeing portal, a secure, user-friendly platform offering a wide range of self-help resources, health assessments, articles, and guidance covering emotional, physical, and financial wellbeing, and to the Wisdom App, which offers mood trackers and wellbeing tools, meditation guides, fitness videos, and self-help modules
as well as daily wellbeing tips.
You’ll also be entitled to a free eye test through our voucher scheme with Specsavers, which covers a full eye exam (worth up to £25) and even includes £45 towards a pair of glasses. We also offer free flu vaccinations to help keep you feeling your best all year round.
Travel
You'll also have access to the online wellbeing portal, a secure, user-friendly platform offering a wide range of self-help resources, health assessments, articles, and guidance covering emotional, physical, and financial wellbeing, and to the Wisdom App, which offers mood trackers and wellbeing tools, meditation guides, fitness videos, and self-help modules
as well as daily wellbeing tips.
You’ll also be entitled to a free eye test through our voucher scheme with Specsavers, which covers a full eye exam (worth up to £25) and even includes £45 towards a pair of glasses. We also offer free flu vaccinations to help keep you feeling your best all year round.
Travel
We offer interest-free loans to help you buy annual travel passes from Merseytravel and Merseyrail. That means you can enjoy the savings of up to two months' free travel—without having to cover the full cost upfront. It’s all about making your commute more affordable and less stressful.
Flexible Working
We offer flexible working options depending on business need to support our employee's work-life balance.
Professional Development
We’re passionate about helping you thrive, offering a mix of formal and informal professional development opportunities—designed to sharpen your skills, expand your knowledge, and accelerate your career.
College Benefits
Our excellent sports and fitness facilities can be used free of charge by staff. You can also access a range of discounted hair and beauty treatments at our Academy and Graduate Hair & Beauty Salons, and a staff discount at our Academy Restaurant.
