Solution Architect at RACQ

At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more.

About the role

As a Solutions Architect within our privacy program, you will play a pivotal role in designing and delivering end-to-end technology solutions that enable compliance with the Australian Privacy Principles (APPs). With a foundation in privacy and data architecture, you will ensure technical integrity throughout the solution lifecycle and align with enterprise standards, business objectives, and technical strategy. Collaborating closely with stakeholders across business and technology domains, you will drive innovation, delivery efficiency, and ensure solutions are fit-for-purpose, cost-effective, and adaptable to future needs—helping us protect customer trust and meet our regulatory obligations.

Key Responsibilities.

• Develop solution architectures for complex systems, ensuring they align with stakeholder requirements.
• Manage target state designs and maintain traceability to project requirements, enterprise architecture frameworks, and privacy obligations under the APPs.
• Design and communicate architecture artifacts to guide the development of integrated, secure, and compliant solutions.
• Ensure solutions balance functional, non-functional, and systems management needs, including data protection and consent management.
• Provide technical leadership and guidance to delivery teams, ensuring alignment with architectural standards, strategic direction, and privacy compliance goals.
• This is a 21-month fixed term contract.

About you

• Proven experience in solution architecture across complex enterprise environments with a strong knowledge of industry standards, data platforms and privacy.
• Experience in customer management systems and the customer data lifecycle, with a focus on data quality, consent, and retention.
• Understanding of Australian privacy laws, including the Privacy Act Amendment Act 2024, and frameworks such as the OAIC’s APP guidelines, with the ability to apply them to technical solutions.
• Proficiency in data architecture, cloud platforms (e.g., Azure, AWS).
• Exceptional collaboration and stakeholder management skills, with a proven ability to influence others.
• Strong verbal and written communication skills with a talent for presenting complex ideas, clearly.
• Relevant certifications (e.g., TOGAF, Azure Architect) are a plus.

Why join RACQ?

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2032. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

RACQ is committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

What we offer you:

Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:

• Financial benefits and discounts on a range of banking, assistance and insurance products
• Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest.
• A range of flexible working and leave options, parental leave of 16 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
• Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such annual flu vaccinations, corporate health insurance offer and free and confidential Employee Assistance Program (EAP). 
• Invest in your development with in-house development programs and access to an extensive digital learning platform.

You can check out all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits

Ready to apply to do good stuff daily?

Questions or require any adjustments? Please contact [email protected] or visit www.racq.com.au/about/careers/our-recruitment-process

Please Note: to objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete psychometric assessments and/or background checks (which may include working rights, professional references, employment history, qualification/education, professional membership, criminal history, credit, bankruptcy, watch list, politically exposed person, ASIC financial register, directorship and driving history checks) as part of the application process. Want to know exactly which background checks are needed for this role? Reach out to Human Resources at [email protected].

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