Grow Your Career with Mercy Urgent Care

EMTs – Now Hiring for Our New Boone Location

Are you an EMT  looking for a rewarding role where your skills make a direct impact on patient care? Mercy Urgent Care is expanding into Boone, NC, and we’re seeking dedicated emergency professionals to join our mission-driven team. This is your chance to deliver compassionate care in a supportive environment while building a meaningful career.

About the Role

As an EMT at Mercy Urgent Care, you’ll play a vital role in delivering safe, efficient, and compassionate care to patients of all ages. From triage to treatment, you’ll support providers, respond to urgent needs, and ensure patients receive the highest level of service. This role is fast-paced, hands-on, and ideal for professionals with a strong emergency background and a passion for patient-centered care.

Key Responsibilities

• Provide patient support across urgent care needs, including triage, wound care, bandaging, and orthopedic procedures

• Collaborate with providers and clinical staff to ensure smooth, thorough patient care from intake through discharge

• Assist front desk staff with patient registration and check-in as needed

• Recognize and respond quickly to life-threatening emergencies

• Maintain a safe, organized, and well-stocked clinical environment

• Chart patient information accurately in the EMR system

• Ensure compliance with infection control, medication storage, and safety standards

• Communicate with patients and team members in a compassionate, professional manner, always respecting confidentiality and HIPAA standards

Qualifications

• Current EMT-B certification required (Advanced EMT/Paramedic preferred)

• CPR certification preferred

• Ability to multitask and remain calm under pressure in a fast-paced setting

• Strong interpersonal and communication skills

• Commitment to providing care with compassion, dignity, and respect

Why Work at Mercy Urgent Care?

At Mercy, you’ll be part of Western North Carolina’s only non-profit urgent care network, where we care for our patients—and our team—with equal dedication.

• Flexible scheduling to support work–life balance

• Generous paid time off and guaranteed holidays off (Easter, Thanksgiving, Christmas)

• 403(b) with employer matching

• Health benefits (medical, dental, vision)

• Employee Assistance Program

• Volunteer Time Off (VTO) policy

• Career development, training, and growth opportunities