Program Supervisor - Cornelia Street Residence at undefined
undefined · Plattsburgh, United States Of America · Onsite
- Professional
- Office in Plattsburgh
A Spanish version of this position is available upon request
La version de esta posicion esta disponible en Español si es requerida
BHSN, one of the fastest growing organizations providing whole person care in the region, is in search of passionate individuals to join our rapidly growing team!
Your role at BHSN:
As a Program Supervisor for the Breakthrough II Community Residence at BHSN, you will help lead and support the community residence team and the residents of the Breakthrough II.
Work Schedule: Monday-Friday 8am-4pm or 8:30am-4:30pm
What’s in it for you?
- Generous benefits, including personalized health coverage, paid time off, and holiday pay
- Working within our community, making a real impact, working alongside passionate colleagues
- Accessible leadership team, coaching for your growth, and ample training opportunities
- With BHSN University, we provide our team members with continuous learning, mentorship, and internal education opportunities to encourage our team to continue discovering and innovating
- As a rapidly growing organization, there are endless opportunities to grow within the organization
- Community discounts, loan forgiveness & more
What your day might look like:
- Facilitates, develops and assists with mentoring, on-boarding, training, supervising and monitoring community residence Support Specialists Levels I, II and interns;
- Establishes and coordinates staff schedule to ensure adequate coverage is maintained to ensure adequate coverage 24/7, 365 days/year;
- Collaborate and communicate effectively with team members to ensure resident needs are met including but not limited to: coordination of mental health/substance use/primary care services, obtaining funding, transportation, linkage to other services, care coordination and discharge planning
- Coordinates and monitors that monthly site safety checks and resident fire drills are completed correctly and any deficiencies resolved promptly to ensure a safe and clean living environment
- Promptly reports facility/maintenance/safety concerns to Program Coordinator and Facilities Director to ensure a safe living environment for the residents
- Collects and organizes various data throughout the year as requested (i.e. client satisfaction surveys, occupancy rates, annual reports, etc)
- Coordinate, facilitate and ensure accurate documentation of resident house meetings at least monthly
- Coordinate and participates in regularly scheduled treatment team meetings and effectively communicates outcomes to team members to ensure resident’s needs are met
- Provides, monitors and ensures that all participants receive restorative services as indicated on their service plan and accurate documentation of services in a timely manner in accordance with Federal/State regulations and BHSN policies/procedures
- Complete NYSCRI Adult Residential Assessment with participant and assist participant to develop an individualized service plan outlining participant’s goals/objectives and what restorative services will be provided to assist the participant
- Develops service plans following the eleven restorative services as required by Office of Mental Health regulations and documents progress
- Observe the resident self-administration of medication according to established protocols
- Works with Adult Residential Nursing Team to maintain accurate medication records, storage, handling and monitoring of medications
- Assist residents in maintaining safe and sanitary dwelling
- Complies with all BHSN and regulatory policies and procedures
- Documents all services in accordance with Federal/State regulations and agency policies/procedures
- Collaborates, documents and timely communicates client incidents/events to appropriate BHSN program, i.e. PROS, Care Management, clinics
- Ensures adequate food and supplies are on hand at all times to meet resident / program needs
- Facilitates, develops, ensures documentation of and participates in resident activities/outings
- Additional duties as assigned within scope of Job Description
Your skills and qualifications:
- Bachelor’s degree in human services or medical field strongly preferred
- Management experience preferred
- 3 years’ experience with vulnerable population required
- Experience with crisis resolution preferred
- Strong interpersonal, communication, time management, problem solving, leadership, and organizational skills required
- Reliable transportation to transition between varying program sites required
- Must be able to lift up to 25 lbs. and have the ability to climb and descend stairs
- Ability to work a flexible schedule to accommodate the needs of the program
- Valid NYS driver’s license, acceptable to BHSN insurance carrier, for required local travel
- CPR and NARCAN certification required within 60 days of employment
- Includes work hours during non-traditional business hours
BHSN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital or military status.
