Computer Technician I at Santa Ana Unified School District

Under the direction of Principal and/or designee provides support to users of all District devices and application systems. This includes trouble shooting, escalating, and driving an issue to resolution. All incidents are logged, prioritized, and resolved in a timely manner; ensuring proper coordination with all technology support and engineering teams, as well as with functional subject matter experts. Improves student application systems driving increased operational efficiency and effectiveness. Provide Tier 1 support as defined by industry standards for desktops, laptops, mobile devices, and peripherals used by students, teachers, staff, and administrators. Resolve issues involving security, communication, collaboration, and productivity application in support of technology use to enhance student access and success, academic and creative activities.

EDUCATION AND EXPERIENCE: High School diploma or equivalent and 30 college units in Computer Science, Tech, Engineering, or related field. • 1 year in a technological related trade school may be substituted to replace 30 units. • 1 year or more of relevant experiences in the field of technology. • At least one year of working with students in an instructional setting. REQUIRED ATTACHMENTS: Please attach documents listed below as applications missing attachments will be considered incomplete and therefore will not be considered for an interview. • RESUME • HIGH SCHOOL DIPLOMA • COLLEGE TRANSCRIPTS (Attach copy of college transcripts showing completion of 30 units in Computer Science, Tech, Engineering, or related field ) OR a certificate of a completed program of at least 6 months in a technological related trade school. This position requires a valid High School Diploma or valid equivalency established by an accredited institution/agency within the United States. Applications that do not include a valid degree will not be considered. If you would like to receive credit for a foreign degree, you may submit your foreign degree to an approved education evaluation service. Any cost of evaluation is the candidate’s responsibility. For your convenience, you may visit our website at www.sausd.us under the Human Resources link for a list of approved education evaluation services. The District provides this list only as information to prospective job candidates and makes no endorsement on any of the companies listed. In Lieu of the High School Diploma we will accept the following: Proof of BA Degree (Attach copy of degree or transcripts with degree posted)

Grade 28