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Key Account Manager (KAM) at XML Travelgate

XML Travelgate · Palma, Spain · Hybrid

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We are strengthening the Partnerships division and we are looking for a new Key Account Manager (KAM) to join the team and help us provide an excellent service to our clients in Europe

What will your responsibilities be?

  • Manage & Optimize each account assigned.
  • Keep continuous contact with your accounts (conference calls, visits ) to understand their inputs and propose solutions that benefit both your accounts and their suppliers.
  • You'll work with our clients to balance business strategy and technical objectives that are conveyed as clear, stable priorities for both companies.
  • Analyzing evolution of the assigned clients in order to increase their sales via new connections and/or complementary solutions.
  • Initiate and implement revenue growth strategies with each of your accounts.
  • Provide support and training on Travelgate tools to your accounts.
  • Jointly define partner performance metrics that translate into market expansion & revenue growth for each of your accounts.
  • Proactively provide data-driven insights on product optimization for each of your accounts, identifying growth opportunities, and transforming data into key actionable metrics.
  • Detect business at risk and propose alternatives.
  • Attending specific trade shows representing your team.

What are we looking for?

  • You’ll have a technical background with experience in XML technical optimization.
  • Strong interpersonal skills: you must be able to foster strong relationships with key business partners.
  • Proactivity and the ability to propose technical solutions as quickly as possible.
  • Ability to work with different  teams, often remote (Partnerships, Engineering, Billing, etc.).
  • Strong written and oral communication skills.
  • Analytical skills and critical thinking.
  • Fluency in Spanish and English. 
  • Fluency in French highly appreciated
  • Experience in travel tech/hotel distribution highly appreciated
  • Start-up mentality: we move fast, & change is our only constant.

What do we offer?

  • The opportunity to take a professional step within TravelgateX to play a key role where engineering and business development converge.
  • Yearly corporate bonus.
  • Quarterly Sales Incentive.
  • Flexible work hours
  • Candidate must be based in Madrid or Mallorca

Interested? Please apply online. If you have further questions, just contact us at [email protected]

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