Universal Banker at Security National Bank

Do you thrive on building relationships and guiding people toward their financial goals?

At Security National Bank, if there is one belief we hold together as a team, it’s that everything matters.  From the words we say, to the way we dress, to the decisions we make and the actions we take – every single thing we do matters.  Why?  Because we recognize the inherent value of each individual, and the potential of what each person can become.  We realize every one of life’s interactions is an opportunity to help someone reach that potential.  This is why we treat even the smallest details of life and banking with careful thought and attention.  If you aspire to do the same, we’d like you to advance your career with us at SNB.

We are searching for a motivated individual who has strong values, a great work ethic, attention to detail, and confidence.  The Universal Banker is key to assisting both current customers as well as prospective customers with a full range of retail banking services.

Values Matter.  We stand for excellent service and care about doing what’s right.  We are looking for a service-oriented professional immersed in the community and giving back, all while embodying our mission of making a positive difference in our customers lives and the communities we serve.

KEY RESPONSIBILITIES:

• Provide the highest level of service to every customer to building long-term relationships.
• Identify and cultivate opportunities for our customers, with the correct solution and service.
• Handle all service-related issues for customers including the following: wire transfers, balancing accounts, check orders, closing accounts, ATM card issues, changing signers on business accounts, renewing CDs, updates/changes to existing accounts, address changes, etc.
• Maintain a thorough knowledge of deposit, loan, convenience, and non-deposit services by studying product information sheets, bulletins, and updates and by attending periodic training sessions.
• Identify new and existing customers’ financial service needs by observation, listening, and asking probing questions.
• Sell multiple deposit and non-deposit services to new and existing customers after assessing customer needs and determining which financial services can best satisfy those needs.

Required for this position: Excellent customer service and problem resolution skills. Excellent attention to detail, strong understanding of banking, ability to identify missing items, advanced organizational skills, ability to work under deadlines, independent thinking, analytical skills, self-motivation, strong oral and written communication skills, and demonstrated teamwork.

EDUCATION AND EXPERIENCE:

• 4 year college degree or related work experience
• 2 years retail banking experience
• Accuracy and meticulous attention to detail required
• Excellent oral, written, and interpersonal communication skills
• Ability to navigate multiple computer systems and programs with working knowledge of Word and Excel
• Ability to manage multiple requests simultaneously, meet deadlines, and show flexibility to change direction when needed
• Team-oriented and the ability to work collaboratively across all levels of the organization
• Service-oriented, polite, and respectful
• Advanced problem-solving and analytical skills
• Ability to take direction and instruction and follow through independently until project completion

HOURS:

Some extended business hours.

BENEFITS:

We offer a comprehensive benefit package to our employees including medical, dental, short and long term disability, life insurance, paid time off, a wellness program, and a 401(k) savings plan at hire for future financial protection.

ABOUT SECURITY NATIONAL BANK:

Security National Bank was chartered in 1884 in Sioux City, Iowa; founded on the time-tested principles of integrity, honor, open-mindedness, efficiency, good humor, respect, duty, and human connection.  These principles served as guideposts that enabled SNB to withstand the economic panic of the late 1800s, the Great Depression, two World Wars, and the farm crisis — and emerge as the region’s most established and trustworthy locally owned bank.  We believe what was worth doing well yesterday is still worth doing well today. People change and banking changes, but our time-tested principles remain.  To this day, we believe that doing what’s right is the only way to take care of customers, empower businesses, cultivate growth, inspire our community, and accomplish the remarkable.

Security National Bank is an Equal Opportunity, Affirmative Action Employer.  Applicants are considered for all positions without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, or veteran status.

LEARN MORE:

https://www.snbonline.com/mattertoday

LOCATION:

Sioux Falls, SD