Site Technology Lead at Inland Empire Paper Co

Inland Empire Paper Company, operating in Millwood Washington since 1911, strives to be the industry leading custom ground-wood paper supplier through highly efficient production methods, first-in-class customer service, and market defining employee capabilities.

Inland Empire Paper Co. is seeking a site technology lead on-site to be the primary point of contact for IT at our facility in Spokane, WA. This role will include IT oversight, support, communication, and knowledge sharing. You will be responsible for the management of the day-to-day support activities and delivery of IT/OT infrastructure projects and initiatives. This is a hands-on technical role that includes direct ownership of IT infrastructure, including network, wireless, servers, desktops, printers and other devices. 

Responsibilities:  

• Serve as the main point of contact for all IT-related matters, ensuring seamless communication and support for site operations.
• Develop and maintain strong relationships with site operations, process control, engineering, and other IT teams. Collaborate with operations and business leaders to identify opportunities for automation and process optimization.
• Offer prompt and efficient technical assistance to end-users, addressing hardware, software, and network issues. Respond quickly to IT support incidents to minimize downtime.
• Manage and maintain the local IT infrastructure, including network devices, printers, virtual servers, storage, and endpoint devices. Ensure all systems are running smoothly and efficiently.
• Offer technological assistance and support for shop floor operations, ensuring that all equipment and systems are functioning correctly.
• Keep site stakeholders informed about IT activities, issues, status updates, timelines, and other relevant details. Foster open and transparent communication to ensure alignment and collaboration.
• Manage external IT Support Services contact
• Support Legacy Microsoft Access databases and SQL Programming
• System Administrator for ERP system (JDE), MES (Optivision) and EDI Software
• Serve on the IT corporate summit team 

• 5 - 6 years of experience in IT infrastructure, system administration, network support, or IT/OT-related roles.
• Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, and network security.
• Excellent verbal and written communication skills required.
• Excellent planning and organizational skills with the ability to manage multiple tasks.
• Proficient in Microsoft Word and Excel with ability to learn production related programs.
• Self-directed and energetic, able to lead and motivate others.
• Knowledge of industry, machinery, equipment, and processes is a plus but not required.
• High speed manufacturing environment, sustained exposure to high frequency noises, multiple hours standing, walking on concrete surfaces.
• Personal Protective Equipment required in mill environment.

• The Site Technology Lead is a salaried position. Pay range is $90k to $110k per year depending on experience and education.
• Inland Empire Paper Company continues to offer excellent benefits to employees and their families including medical, dental, vision, life insurance, 401(k) retirement plan, 13 paid holidays per year and 2 weeks of vacation to start (pro-rated first year based on hire date). Some holidays may be worked depending on the crew rotation.
• IEP is a smoke-free and drug-free (including cannabis-free) facility.
• All job offers and subsequent employment are contingent upon a drug screen and criminal background check.

Your application to this posting is deemed to be your consent to the collection, use and necessary disclosure of personal information for the purposes of recruitment. Privacy of all applicants and the confidentiality of personal information are respected. Thank you to all applicants for your interest and effort in applying for this position; however, only candidates selected for interviews will be contacted.

To learn more about us visit our website: https://iepco.com/