Guest Service Representative / Spa Coordinator at Spa Sydell

Position: Guest Service Representative / Spa Coordinator
Location: Buckhead - Spa Sydell Integrative Aesthetics

For over 40 years, Spa Sydell has been at the forefront of Atlanta’s personal care and wellness industry. We pride ourselves on delivering exceptional service, a welcoming environment, and transformative experiences for every guest.

We are seeking a part-time Guest Service Representative / Spa Coordinator to join our team. In this key front desk role, you’ll be the first impression of Spa Sydell—welcoming guests, coordinating appointments, and ensuring smooth day-to-day operations.

What You’ll Do
Some of your primary responsibilities will include (with additional tasks as needed):

• Warmly greeting clients and setting the tone for their spa experience
• Managing check-in and check-out processes with efficiency and care
• Scheduling and confirming appointments to maintain a well-organized calendar
• Processing payments and handling membership inquiries
• Promoting spa services, specials, and products to enhance guest experiences
• Assisting with daily spa operations and supporting team harmony

Schedule

• Part-time position with typical shifts of 6 –10 hours
• Weekend availability required
• Spa Hours:
• Tuesday – Saturday: 10 AM – 6 PM
• Sunday: 11 AM – 5 PM

Requirements

What We’re Looking For

• Friendly, professional, and polished demeanor
• Excellent verbal and written communication skills
• Strong multitasking ability and attention to detail
• Previous customer service experience in a fast-paced environment
• Sales-oriented mindset and comfort promoting services/products
• Reliable attendance, punctuality, and ability to perform opening/closing procedures independently
• Flexibility to work weekends and peak times (August, December, February, May)
• Basic computer skills and comfort handling transactions

Benefits

Why Join Spa Sydell?

• Be part of a respected Atlanta brand with over 40 years of excellence
• Work alongside a supportive, passionate team in a beautiful spa setting
• Gain valuable experience in the wellness and aesthetics industry
• Opportunity for career growth and advancement within Spa Sydell
• Employee discounts on services and retail products

• Compensation: $16–$19 per hour, based on experience