Home Liaison at Little Flower Children and Family Services of New York
Little Flower Children and Family Services of New York · Wading River, United States Of America · Hybrid
- Professional
- Office in Wading River
Summary Job Description:
The Home Liaison will encompass aspects of the following: Ensures that all program and environmental requirements related to a Family Care home are being met and maintained. Ensures that the fiscal and other provider needs and concerns are addressed and are consistent with the needs and concerns of the individuals in the home. This position is responsible for acting as a direct link between the Family Care Provider and Little Flower Children’s Services Family Care Program.
This position is a full-time, 35 hour per week position and is hybrid remote, requiring regular travel to family care homes primarily in Queens County and adjoining counties with periodic travel for team meetings at Little Flower’s Wading River office. The role may require travel to other locations to address client issues and administrative tasks as needed to ensure management of services provided in Queens, Brooklyn, Suffolk and Nassau counties, as well as other business-related locations when needed. From time to time, in emergencies, this position requires work outside of normally scheduled working hours.
About Little Flower
Little Flower Children and Family Services of New York is a human services nonprofit supporting the well-being of children, youth, families, and individuals across New York City and Long Island since 1929.
Our staff of more than 500 builds well-being by providing prevention services, foster care, residential treatment care, adoption services, programs and services for individuals with intellectual and developmental disabilities, and medical and mental health services.
Principal Responsibilities
- Develop a Residential Habilitation Plan with the Family Care Provider and the individual which is consistent with the individual’s “Life Plan.”
- Balance the responsibility of ensuring the safety of the individuals served while working with the Family Care Provider to resolve issues/concerns that will enable the provider to meet the needs of the individual.
- Establish and maintain a good working relationship with all individuals’ Care Managers, nurses, Behavior Intervention Specialist (BIS) and all team members, both within and external to Little Flower
- Regularly ensure the Provider’s client files are complete and up to date, including but not limited to, their Residential Habilitation billing documentation, financials , Medication Administration Records, doctor’s office visit forms, and other required documentation as needed.
- Ensure that all program and environmental requirements related to a Family Care home are being met and maintained. Ensure that the fiscal and other provider needs and concerns are addressed and consistent with the needs and concerns of the individuals in the home. Complete a DDP2 for each individual on at least a bi-yearly basis or when significant changes occur to ensure the Difficulty of Care (DOC) payment rate remains accurate.
- Attend all annual and semi-annual Life Plan meetings with Care Managers; review and update Res-Hab Plan, as necessary.
- Be available and respond to emergencies during and outside of office hours.
- Track client movement on Little Flower’s MOP (Movement of Population) system whenever clients are out of the home overnight. Submit billing documentation in a timely manner after ensuring the goals match those on the current Res. Hab. Plan/Life Plan as well as to ensure the billable days coincide with the MOP system to avoid costly billing errors.
- Regularly review and pre-audit client files to ensure accuracy and remain audit-ready.
- Understand and work effectively with diverse personalities and populations.
- Balance the responsibility of ensuring the safety of the consumers served while working with the Family Care Provider to resolve issues/concerns that will assist the provider in meeting the needs of the individual.
- Intervene when the Family Care Provider and/or consumer are in crisis.
- Must be able to evaluate the Family Care Provider’s skills and abilities. This critical evaluation will determine the ongoing certification of the Family Care Provider.
- Conduct and document monthly home visits. This documentation is to include a walkthrough of the home and review of the monthly fire drill, as well as Personal Allowance Ledgers.
- Confirm that program and environmental requirements are met and maintained.
- Develop a Residential Habilitation Plan of Care with the Family Care Provider and the Consumer which is consistent with the individual’s Life Plan.
Required Qualifications and Experience
- Bachelor’s Degree and one year of experience required
- Valid NYS Driver’s license
Travel Requirements
This position offers a full time, hybrid-remote schedule requiring substantial weekly travel to client homes in NYC and Long Island, primarily in Queens County, and periodic in-person staff meetings in Wading River.
Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by the incumbent in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position.
Diversity, Equity, Inclusion and Belonging Statement
With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John’s Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences.
Accessibility
Some job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may be designed to protect the safety and health of the employee, their fellow employees and the individuals being served and may therefore exclude some individuals.
Equal Employment Opportunity Statement
Little Flower Children and Family Services of New York provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected group status.
