Sr. Business Analyst at UFG Insurance

UFG is currently seeking a Senior Business Analyst to join our team. The Sr. Business Analyst will play a leadership role in analyzing, documenting, and translating complex insurance business requirements into technology solutions that enable enterprise-scale outcomes. This role requires deep knowledge of property & casualty insurance, specialty lines, and reinsurance programs, including regulatory compliance, rating and filing processes, policy lifecycle management, and claims handling. Acting as a bridge between executives, underwriters, actuaries, and technology teams, the Senior Business Analyst drives solution design, mentors junior analysts, and ensures systems reflect the unique operational and compliance needs of the insurance industry. The analyst must display a strong sense of leadership, urgency, and drive to solve the critical data and process challenges facing UFG.

Essential Duties & Responsibilities: 

• Lead requirements discovery and documentation across insurance operations, including policy administration, underwriting, claims, billing, and reinsurance.
• Serve as the primary liaison between business units (underwriting, actuarial, claims, reinsurance) and technology delivery teams.
• Analyze state and regulatory filings, specialty product rules, and reinsurance contract terms to translate them into system requirements.
• Evaluate and recommend scope changes, balancing compliance, business value, and operational risk.
• Write and validate SQL queries; analyze structured and unstructured insurance data to support actuarial, underwriting, and claims decisions.
• Mentor junior analysts on insurance processes, regulatory standards, and requirements management best practices.
• Partner with regulatory, compliance, and finance teams to ensure solutions meet external reporting and audit needs.
• Facilitate workshops to align stakeholders on tradeoffs between usability, performance, and compliance.
• Support user acceptance testing (UAT), validate requirements, and ensure solutions align with business rules and regulatory timelines.
• Represent business analysis in governance and change control boards, influencing enterprise insurance systems architecture.
• Provide leadership in the Agile development process, ensuring backlog items are well-defined, prioritized, and aligned to insurance business objectives.

Job Specifications: 

Education: 

• Bachelor’s degree in information technology, Computer Science, Management Information Systems, or equivalent combination of education and relevant enterprise-level experience.

Certifications/Designations: 

• Employees are expected to participate in continuing education throughout their careers.
• Preferred: CBAP, PMI-PBA, or SAFe Agilist.
• Insurance: CPCU, AINS, or ARM coursework highly desirable. Specialty-line training (e.g., cyber liability, reinsurance structures) beneficial.
• Technical: Intermediate SQL proficiency, experience with BI tools, familiarity with API integrations and insurance core systems.
• Professional Growth: Advanced facilitation, stakeholder management, and ongoing insurance regulatory training.

Experience: 

• 5+ years of relevant experience in the Insurance industry, including some level of exposure to the underlying technology supporting insurance systems
• Some experience in software development, production ownership, or system architecture helpful

Working Conditions:

• General office Environment. Remote location may be considered.
• Regular work duties may require work outside of regular business hours.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and skills required. Additional tasks and requirements may be assigned, as necessitated by business need. UFG retains the right to modify the description of this job at any time.