- Professional
- Office in Raipur
Job Title: HR & Operations Executive
Location: Raipur
Experience Required: 4+ years
Employment Type: Full-time
Role Overview:
We are looking for a proactive HR & Operations professional who can manage a broad generalist role with strong focus on campus recruitment, fresher onboarding & training, employee engagement, performance management, and IT & infrastructure management. The individual will also ensure smooth HR operations including background verification, insurance management, compliance (with exposure to SOC 2), and office administration for a 200-member office setup.
This role requires a strong sense of commitment, ownership, and accountability to ensure high-quality outcomes across HR and operational functions.
Key Responsibilities:
Take full ownership and accountability for assigned responsibilities and deliverables.
1. HR Generalist, Compliance & Operations
- Support day-to-day HR operations including employee records, attendance, leave management, and payroll inputs.
- Assist in implementing HR policies and employee support processes.
- Assist in preparing and maintaining HR/Operations documentation in line with SOC 2 compliance requirements.
- Support audits and ensure timely closure of compliance observations related to HR & operations.
- Oversee background verification process for new hires and group insurance programs (enrollment, claims coordination, renewals).
2. Campus Recruitment & Onboarding
- Plan and execute campus recruitment drives in partnership with colleges/universities.
- Manage the entire fresher hiring cycle including scheduling, assessments, interviews, and selection.
- Ensure seamless onboarding experience including induction, documentation, and orientation
3. Fresher Training & Development
- Design, plan, and coordinate a 6-month structured training program for freshers.
- Liaise with internal teams and external trainers for technical and behavioral training modules.
- Track performance, collect feedback, and ensure successful integration of trainees into project teams.
4. Employee Engagement
- Plan and execute employee engagement activities, team-building initiatives, and cultural programs.
- Conduct periodic employee feedback surveys and support in implementing action plans.
- Drive initiatives to strengthen motivation, collaboration, and retention.
5. Vendor & Stakeholder Coordination
- Coordinate with training vendors and office service providers.
- Monitor deliverables, handle contracts, and ensure timely processing of invoices.
6. Performance Management
- Support the design and execution of performance appraisal cycles for all employees.
- Coordinate feedback collection, appraisals, and recognition programs.
7. IT and Infra Management
- Handle IT & infra requirements for a 200-member office, including:
- Allocation, setup, and maintenance of laptops/desktops, internet, and communication systems.
- Procurement and coordination with IT vendors for hardware, software, licenses, and AMC.
- Ensure IT asset tracking, inventory management, and compliance with security policies.
- Support IT-related controls required for SOC 2 audits (e.g., access control, asset tracking, incident response documentation).
- Oversee seating arrangements, power backup, internet uptime, and access control systems.
- Act as first-level support for IT/infra issues and coordinate quick resolution with vendor/IT teams.
- Manage general office operations including housekeeping, facilities, security, and supplies.
Required Skills & Competencies:
- Minimum 4+ years of experience in HR Generalist roles.
- Hands-on experience in Campus Recruitment, Fresher Training, and Performance Management.
- Knowledge of background verification, group insurance, and HR compliance.
- Exposure to SOC 2 compliance processes (documentation, audits, HR/IT controls).
- Strong organizational and coordination skills with ability to handle multiple priorities.
- Exposure to IT/infra management for midsize offices (preferred).
- High sense of ownership, accountability, and commitment to responsibilities.
- Excellent communication, interpersonal, and vendor management skills.
Qualifications:
- Bachelor’s degree in HR, Business Administration, or related field.
- MBA/PGDM in Human Resources preferred but not mandatory.
- Prior exposure to IT/infra coordination, training program management, performance management, or compliance frameworks (SOC 2/ISO) will be an advantage.
What We Offer:
- A dynamic and diverse role covering HR, Fresher Training, Employee Engagement, Performance Management, Compliance, IT & Operations.
- Opportunities to learn and grow across multiple functions.
- A collaborative work culture in a fast-paced environment.