Clinic Pharmacy Patient Advocate-Kinnect at KPH Healthcare Services

Job Summary: Assist the professional staff in the triaging, processing and delivery of prescriptions to the patient.  Assist in the management of the Pharmacy Inventory and Third Party Receivables

Job Duties:

• Executes the plan – Able to learn and understand specific aspects of the pharmacy management system (i.e., reception and release to patient queues) as well as our POS system; follows instructions and completes tasks with a sense of urgency; responsible for daily department standards’
• Quality focused – understands and embraces the importance of our Quality Assurance Policy & Procedures; understands and embraces all patient care programs and initiatives; understands and embraces all policies and procedures; accuracy with cash and related cash controls
• Assist in the Triaging of incoming prescriptions
• Verify and gather necessary patient information including name, address, phone number, date of birth, allergies, chronic conditions, request for non-safety caps and insurance information
• Assess the workload, establish the prescription pick up time and queue the prescription for processing
• Assist in the delivery of prescriptions to the patient, including obtaining patient signatures
• Performing cash register duties within the Pharmacy Department
• Assist with cash counts and banking transactions
• Provide quality customer service to all customers
• Perform housekeeping duties necessary to maintain a professional environment, including replenishment of necessary vials and dispensing containers, labels and computer paper supplies
• Maintain confidentiality regarding all patient information
• Must keep current with all State and Federal requirements as related to conditions of employment
• Perform all store clerk duties as needed
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Job Skill Requirements:

• Strong communication skills
• Strong organization skills
• Requires the ability to stand throughout the duration of the shift
• Mandatory Training: Successful Completion of the Pharmacy Technician Training Program
• Limited lifting up to lift 80 lbs
• Successful completion of a pre-employment and/or random drug screening test

Educational Requirements:

• Minimum: High School Diploma (or currently enrolled) or GED

Required (Vermont Employees Only):

• Registered  with the State of Vermont as a Pharmacy Technician

Experience: 

• Hospital or retail pharmacy experience preferred

Special Conditions of Employment:

• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position