Eaglecrest Revenue Coordinator at City & Borough of Juneau, AK

About the Department

The Revenue Coordinator is responsible for accurately posting financial transactions as well as correcting issues with transactions, managing Point-Of- Sale (POS) and credit card processing systems, maintaining a thorough knowledge of all Eaglecrest products, and should be a detail-oriented, dependable team player with strong organizational skills and a positive, collaborative attitude.

WHO WE ARE LOOKING FOR
We are looking for a dependable, detail-oriented team player who thrives in a collaborative environment and brings strong organizational and problem-solving skills to the role. The ideal candidate will have excellent attention to detail, the ability to manage multiple priorities, and a positive attitude that contributes to a supportive team culture. While not required, experience in the snow sports or recreation industry is a plus, as it provides valuable insight into the unique products and services Eaglecrest offers.

THE BENEFITS OF JOINING OUR TEAM

Joining the Eaglecrest team offers the chance to work in a fun, supportive environment surrounded by people who share a passion for the outdoors. Access to unique mountain perks like a free season pass, discounts on food, rentals, and retail, and the satisfaction of contributing to a community-focused ski area that values teamwork, recreation, and adventure.

WORKING HOURS AND LOCATION

This position typically works Wednesday through Sunday from 8:30 AM to 4:30 PM during the winter and Monday through Friday during the summer. This position is based in the Porcupine Lodge at Eaglecrest. 

Position Duties

As the Revenue Coordinator, you will oversee daily sales and financial transactions to ensure accuracy and consistency across all Eaglecrest products, including tickets, season passes, lessons, F&B and discounts. 

You will sell products directly in the point-of-sale system, train and support cashiers on sales procedures, product knowledge, and cash handling, and step in to assist with guest interactions when needed. 

A key part of the job is troubleshooting and maintaining sales systems and equipment, correcting transaction errors, issuing refunds, and handling guest concerns in person or by email. 

You will also prepare deposits, reconcile daily sales reports, and keep detailed records of adjustments, promotions, and product activity.

Minimum Qualifications

Experience:                  

Twelve (12) months clerical experience, which includes cash handling and customer service. 

AND 

Computer skills including basic understanding of EXCEL, WORD, POWERPOINT and ACCESS.

Substitution:                 

Postsecondary education in bookkeeping or accounting will substitute for the experience, on the basis of one semester hour of credit for one month of experience, up to three months of experience.

Other Qualifications

HIRING MANAGER CONTACT INFO

Hiring Manager: Chris Goedeker 

Phone Number: 907-790-2000 EXT 4295

Email: [email protected]