- Senior
- Office in Miami
Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
Position Summary
We are seeking a highly skilled and experienced Senior Systems Engineer to join our Infrastructure Operations team. This role is ideal for someone who thrives in designing, building, and optimizing scalable private and public cloud environments using tools like Puppet, ZFS, Kubernetes and OpenStack. You will play a critical role in shaping our private and public cloud strategy, ensuring high availability, performance, and security across our infrastructure.
Key Responsibilities
- Design and implement scalable, secure, and resilient private and public cloud infrastructure using Puppet
- Lead the architecture and deployment of server infrastructure, applications and services using puppet.
- Develop and maintain deployment playbooks on ansible and puppet foreman to support automated deployment and testing.
- Monitor system performance, troubleshoot issues, and ensure system reliability and uptime.
- Collaborate with DevOps, Security, and Application teams to align infrastructure with business goals.
- Document infrastructure designs, processes, and procedures.
- Mentor junior engineers and provide technical leadership across projects.
Required Qualifications
- 5+ years of experience in systems engineering or cloud infrastructure roles.
- Strong hands-on experience with OpenStack (compute, storage, networking).
- Proven experience designing and managing large-scale cloud environments.
- Expert in Linux systems (RHEL, Ubuntu) with deep knowledge of networking, security, and performance tuning.
- Strong Puppet skills, including module development, Hiera, custom types/providers, and Puppet DB.
- Infrastructure as Code mindset, with CI/CD integration and code testing (e.g., rspec-puppet, r10k).
- Architects scalable systems, with experience in HA, load balancing, and distributed environments.
- Broad automation experience, including Bash, Python, Ansible, or Terraform.
- Skilled in monitoring/logging, using tools like Prometheus, Grafana, ELK, or Splunk.
- Version control expertise, especially with Git and managing config repos for Puppet and infrastructure.
- Security-focused, with experience in hardening systems, patching, compliance (e.g., CIS, STIG).
- Cloud and virtualization savvy, with exposure to AWS, GCP, VMware, or KVM-based environments.
- Strong troubleshooting skills, with a systematic approach to debugging complex infra issues.
Preferred Qualifications
- Certifications in Kubernetes (CKA/CKAD) or OpenStack or puppet will be added advantage
- Experience with hybrid cloud or multi-cloud environments.
- Familiarity with GitOps practices and tools like Jenkins, ArgoCD or Flux.
- Background in infrastructure cost optimization and capacity planning.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
