COMMUNICATIONS DISPATCHER (PART TIME) at City of Monterey Park, CA

About the Department

APPLICATION FILING PERIOD

• is currently enrolled in or has completed the POST-certified Public Safety Dispatcher course at a Police Academy
• has previous experience in a Dispatcher role with a law enforcement agency 
• has completed an Associate Arts Degree or higher with a criminal justice emphasis or related field of study  
• is able to work rotating nights, weekends, and holiday shifts with no guaranteed set schedule 

Position Duties

POSITION

Minimum Qualifications

EDUCATION & EXPERIENCE:

• Graduation from high school or attainment of GED or equivalent is required. 
•  A typing certificate (40 WPM, issued within 1 year of the application date) from an accredited business school, adult school, or employment agency is required a time of application.
• Associate of Arts Degree desired.
• One (1) year of experience in a position with extensive daily public contact is desired.
• One (1) year of police-related experience is highly desirable.
• Current enrollment in or completion of a POST Certified Dispatch Academy is highly desirable. 
• Previous experience as a Dispatcher with a law enforcement agency highly desirable. 

• office practices and procedures; 
• operation of various office equipment including computers and typewriters; 
• and Windows software.

• organization; 
• initiative;
• and self motivation.

• type at a speed of 40 wpm while conversing on the telephone or radio; 
• monitor multiple police frequencies; 
• control conversations, quickly gathering pertinent and relevant information; 
• hear multiple conversations simultaneously and reacting when appropriate; 
• learn and apply police practices, codes, rules, policies, and procedures quickly and to interpret them correctly; 
• learn and apply basic radio and telephone communications; 
• write legibly, spell, comprehend & communicate effectively in English; 
• understand, retain and repeat both simple and complex oral and written communication; 
• follow written and verbal instructions; 
• work calmly under extremely stressful situations; 
• shift to new tasks and procedures when priorities change; 
• work rapidly and accurately with names, numbers, codes and symbols;
• take initiative to read and understand street maps, learn and retain a workable knowledge of cities, roadways, landmarks and geography of the city; 
• exercise good judgment; 
• have a memory for details; 
• recognize and keep information confidential; 
• establish and maintain effective working relationships with others; 
• work in confined quarters for extended periods of time; 
• gain cooperation and cooperate with others promoting a positive & cooperative work atmosphere.

Other Qualifications

OBTAINING A TYPING CERTIFICATE
Some of the City's positions require applicants to provide a typing certificate to demonstrate the minimum typing requirement. Certification may be in the form of a certificate, letter, or test results form that must clearly state the following:
1. Name of the issuing agency. Acceptable agencies are a government agency, an employment agency, a business college, an adult school, or a public school system. Internet typing tests will not be accepted.
2. Date of the typing test. The typing test must be dated within one year of the final filing date of the flyer.
3. Five-minute timed test with net speed.
4. Applicant's name.

Certificates that do not include all the above information may disqualify the applicant from the selection process.

The following agencies are examples of acceptable issuing agencies and administer typing tests to the public: