Senior Cloud Engineer at Mad Mobile

Mad Mobile is an AI-first software development company revolutionizing the restaurant and enterprise retail industries. Our innovative solutions empower businesses to enhance customer experience, streamline operations, and drive growth through cutting-edge technology. Based in Tampa, FL, we are a fast-growing organization committed to fostering a collaborative, dynamic, and inclusive culture that delivers exceptional value to our clients and employees.

Summary:

We are seeking a Senior Cloud Engineer to design, build, and maintain Mad Mobile’s cloud-native infrastructure, with a strong emphasis on Kubernetes, GitOps, Observability and AWS. In this role, you’ll drive best practices for container orchestration, scalability, and reliability, ensuring our platforms are secure, compliant, and ready to support global growth.

You’ll partner closely with our software engineering and security teams to deliver scalable, resilient, and PCI/SOC2 compliant infrastructure for restaurant, retail, and payment platforms.

LOCATION: Must be based in or willing to relocate to Tampa, FL. This is an in-office role.

NOTE:  U.S. Citizen or Green Card Applicants Only

You will:

• Be part of a fast-growing technology company powering iconic restaurant and retail brands.
• Work on modern, cloud-native platforms with a cutting-edge DevOps and Kubernetes toolchain.
• Have the opportunity to own architecture decisions that directly impact thousands of merchants.
• Be collaborative, in an innovative culture with a focus on operational excellence.

Required Qualifications:

• 7+ years of experience in cloud architecture and DevOps roles, with a strong emphasis on AWS.
• Deep expertise in Kubernetes architecture, deployment, and management (EKS preferred).
• Proven experience designing and operating PCI and SOC2 compliant infrastructure and workflows.
• Proficiency with Github/Gitlab/Bitbucket Pipelines, GitOps tools, and infrastructure automation tools.
• Hands-on experience with Kubernetes policy engines and service mesh technologies.
• Experience with observability stacks  (experience with Loki, Prometheus, Tempo, Mimir or Alloy is a plus)
• Experience with Snyk, Wiz, or similar security scanning tools.
• Strong scripting skills (Python, Bash, or similar) for automation.
• Hands-on experience with MongoDB, CouchDB, and AWS-managed databases.
• Excellent communication and documentation skills.

Preferred

• AWS Certified Solutions Architect – Professional or equivalent.
• Experience with multi-region, high-availability architectures.
• Familiarity with advanced networking in Kubernetes (CNI plugins, ingress controllers, mesh gateways).
• Background in the restaurant, retail, or payments industry.

Key Responsibilities:

Cloud Architecture & Operations

• Provide architecture, design and deployments of AWS-based infrastructure for high-availability, fault-tolerant systems serving in-store and cloud environments.
• Optimize and maintain Kubernetes clusters (EKS) for scalability, reliability, and cost efficiency.
• Architect and manage Kubernetes ecosystem tooling, including kubernetes policy enforcement, GitOps deployments, and service mesh for secure service-to-service communication.
• Evaluate and integrate AWS services (EKS, RDS, Lambda, S3, CloudFront, etc.) to meet product and compliance requirements.
• Implement infrastructure-as-code solutions (Terraform, CloudFormation, or CDK) to standardize and automate deployments.

CI/CD & DevOps Engineering

• Design, maintain, and optimize CI/CD pipelines in Bitbucket Pipelines for multiple applications and microservices.
• Integrate automated testing, security scanning (Snyk, Wiz), and compliance checks into build and deployment workflows.
• Establish and enforce best practices for branching, code review, and release management.

Security, Compliance & Monitoring

• Ensure all infrastructure and pipelines meet PCI DSS and SOC2 requirements and support external audits.
• Implement and manage monitoring, logging, and observability solutions, including Loki (logging), Grafana (dashboards), Tempo (tracing), Mimir (metrics storage), and Alloy (data pipelines).
• Partner with InfoSec to design and implement cloud security controls, Kubernetes admission policies, and vulnerability remediation processes.

Collaboration & Leadership

• Mentor engineering teams in DevOps practices, GitOps workflows, Kubernetes security, and cloud architecture.
• Act as a primary point of contact for cloud platform design decisions and trade-offs.
• Collaborate with product and engineering leadership to align infrastructure strategy with business priorities.

Tech Stack & Tools:

Cloud & Infrastructure: AWS (EKS, RDS, Lambda, S3, CloudFront, Route 53, VPC)
Kubernetes & Ecosystem: Kyverno, Flux, ArgoCD, Istio (or Linkerd), CNI plugins, ingress controllers
Observability & Monitoring: Loki, Grafana, Tempo, Mimir, Alloy
CI/CD & Automation: Bitbucket Pipelines, Terraform, CloudFormation, CDK, GitOps workflows
Security & Compliance: Snyk, Wiz, PCI DSS, Kubernetes admission policies
Databases: MongoDB, CouchDB, AWS-managed databases
Languages & Scripting: Python, Bash, NodeJS, Java, YAML, JSON

Why Join Mad Mobile?

Mad Mobile is the #38 fastest-growing company in Florida and #9 on the Tampa Bay Times Top 100 Workplace List. We’re proud of our culture and promote diversity and a healthy work-life balance. 

What about the benefits you ask?

At Mad Mobile, we're committed to taking care of our employees right from the start. That's why there's no waiting period for our plans -- they kick in from day one. We're proud to offer market-leading benefits for medical, dental, and vision and cover a generous amount of your premiums. To make sure you're off to a great start, we even provide you with a $1000 HSA contribution (prorated based on your start date and split into two payments).

Additionally, we provide a 401(k) plan with a matching contribution of up to 6%, and the best part is you're fully vested from day one. At Mad Mobile, we're not only building the next generation of in-store experiences; we're also building the next generation of incredible teams.

EEOC Statement

Mad Mobile is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

**Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Mad Mobile does not accept unsolicited headhunter and agency resumes. Mad Mobile will not pay fees to any third-party agency or company that does not have a signed agreement with Mad Mobile.