Senior Member Service Representative-Southfield at People Driven Credit Union

Are you People Driven? Do you love to provide excellent service, multitask and have a high attention to detail? We are seeking an experienced customer service/sales representative to join our team. Compensation for this position starts at $19.11/hour but offers can go up depending on experience and transferable skills.

About People Driven Credit Union

People Driven Credit Union (PDCU) has been serving the community for 90 years. We strive to surround ourselves with smart, passionate people who are curious and can apply experience and insight. People Driven believes in mutual success built on cultivation of long-term employee, member and vendor relationships.

Why have a Career at People Driven Credit Union? As a team member, you'll enjoy:

• Employer paid medical, dental and vision for you and a low cost to add family members!
• Additional benefits including an employer sponsored 40lK program, vacation and personal time off!
• Federal holidays off with pay!
• Time and a half if you are scheduled for a Saturday morning shift!
• A wellness program including fitness and wellbeing program reimbursements!
• To learn more about PDCU go to our website at https://www.peopledrivencu.org

Essential Functions:  As a Full Time Senior Member Service Representative at People Driven Credit Union, you will be the friendly face that greets our valued members, setting the tone for exceptional service. Your role will encompass a variety of vital responsibilities, including handling teller transactions with precision and efficiency, as well as opening and closing accounts to meet our members' needs. You will have the opportunity to make meaningful connections by identifying and referring products and loan options that align with their financial goals. Your expertise will not only help members navigate their banking experience but also empower them to make informed decisions regarding their finances, all while fostering a welcoming environment where they feel valued and respected.

• Provide a warm, inclusive environment by greeting each member and welcoming them to PDCU.
• Process transactions for members accurately and quickly while meeting regulatory compliance requirements.
• Answer basic and complex inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
• Identify how to make financial services more convenient for members by finding the right solutions for members and recommending additional products and services and special promotions.

Job Requirements

• High School graduate or equivalent required.
• 1 year experience as a Member Service Rep/Teller in a full service financial institution is required.

*Must be able to pass Background and Drug screening.