Lead Document Controller, EMEA at CloudHQ International

Company Overview 

At CloudHQ, our mission is to deliver flexible, efficient, and resilient data center solutions to businesses worldwide. Founded by a pioneer in data center REITs, we are a rapidly growing organization with state-of-the-art developments in Ashburn, London, Frankfurt, Paris, Milan, Osaka, and São Paulo.
As our EMEA portfolio continues to scale, we are seeking an experienced Lead Document Controller to drive consistency, compliance, and quality across our documentation processes and systems. This is a strategic leadership position that plays a critical role in shaping and governing CloudHQ’s approach to information management at a regional level. 

Role Summary 

The Lead Document Controller, EMEA is responsible for setting, implementing, and maintaining document control strategy, procedures, and systems across the region. This role will manage and develop the regional document control team and ensure alignment with best practices in the construction and data center industries.
This is not a project-level role. The Lead Document Controller is a regionally accountable leadership position, focused on governance, standardisation, performance oversight, and compliance. Reporting to the Director of Project Controls, this role will act as the central authority for all document control activities in EMEA and will directly influence the successful delivery of CloudHQ’s hyperscale data center projects. 

Key Responsibilities 

• Lead, manage, and support all document controllers across EMEA to ensure consistent application of document control procedures and standards. 
• Develop, implement, and continuously improve regional document control strategies, policies, and workflows in accordance with ISO 19650, BS 1192, and other applicable standards. 
• Own the setup and configuration of Document Management Systems (DMS) across projects, including metadata structures, naming conventions, permissions, and workflows. 
• Design and deliver training programs for internal teams and third-party contractors on document control systems and best practices. 
• Conduct regular audits to monitor DMS compliance, data integrity, version control, and project team engagement. 
• Monitor and report on document control team performance and regional compliance metrics to the Project Controls Director. 
• Ensure quality and completeness of documentation required for construction close-out and client handover across all projects. 
• Collaborate with ICT, Legal, and Compliance teams to ensure systems meet internal security and regulatory requirements. 
• Act as the escalation point and subject matter expert for all document control issues and risks within the region. 

• Minimum 8+ years’ experience in document control within the construction or data center industry, including 2+ years in a regional or strategic leadership capacity. 
• Demonstrated experience managing and developing document control teams across multiple live projects. 
• Advanced understanding of DMS platforms (e.g., Asite, Aconex, Viewpoint) including system setup, administration, and reporting functions. 
• Working knowledge of ISO 19650, PAS/BS 1192, or equivalent international standards governing information management in construction. 
• Proven ability to drive process improvement and standardization across multiple stakeholders and jurisdictions. 
• Excellent organizational, communication, and training skills. 
• Degree in Construction Management, Engineering, Information Systems, or related discipline preferred. 
• Fluent in English. Additional fluency in German and/or French is highly desirable. 

What We Offer 

• A high-impact leadership role within a fast-paced, global company shaping the future of digital infrastructure. 
• Opportunities for personal and professional growth in an organization committed to operational excellence and innovation.
• Competitive compensation, benefits, and exposure to cutting-edge hyperscale data center developments across Europe.