Counter Sales at Golden State Lumber

Golden State Lumber is a family-owned company that has been in business since 1954. It is a company that recognizes that people are its most valuable resource and is looking for someone who will fit into the culture and strive to achieve the company’s goals.  Golden State Lumber has been voted among the Best Places to Work in the San Francisco Times for multiple years.  Be a part of our team that is passionately driven, flexible and genuinely curious.

We are looking for a full time Counter Sales

*This position is located onsite and is not a remote or hybrid position.

Responsibilities/Job Description:

• Work with customers or their representatives in planning and product selection
• Uses strong consultative sales skills and interpersonal skills (both oral and written).
• Attention to detail, strong follow-up skills and motivation to persuade the customer to purchase materials from Golden State Lumber.
• Code and input customer orders, price product and input additional data into the point-of-sale computer system, ensuring the accuracy of invoices, purchase orders, and sales tickets.
• Listens to and resolves customer service complaints or requests when appropriate. 
• Requests assistance from Manager in resolving customer complaints when necessary.
• Work with Outside Sales Rep(s) to ensure customer satisfaction, including, but not limited to, responding to questions or inquiries pertaining to orders and/or product inquiries and pricing.
• Perform other assigned job duties and responsibilities in the store / showroom as requested by Manager

Experience & Requirements:

• Able to deliver superior customer service
• Possess a professional, knowledgeable, positive and energetic attitude
• Effective listening, communication (verbal and written), and negotiating skills
• Accuracy and attention to detail
• Professional demeanor
• Demonstrate an understanding and application of effective selling strategies and techniques
• Able to multi-task
• Manages time effectively and adapts quickly to changing priorities

What makes our Company a great place to work?

• Team atmosphere
• Casual work setting
• Dedicated long term employees
• Established business environment

We have a great company culture and we value our employees and customers above all else. Compensation commensurate with experience. The company offers a generous benefits package for full time non-union employees including:

• Medical Benefits
• Dental Benefits
• Matched 401k
• Matched 529 plan
• Student Loan Program
• Employee Assistance Program
• Paid Time Off
• Paid Holidays
• Paid Time Off to participate in a Volunteer Program
• Profit Sharing Bonus
• Employee sponsored tobacco cessation program
• Bonus and Commission plans based on position

Join our Golden State family, and your first month of your Medical and Dental benefits are on us!  

Medical and Dental are effective the first of the month following your date of hire.  Your cost for medical and dental benefits are based on the type of coverage you have as well as your payment tier.  Golden State will cover the full cost for the first month of your medical and dental benefits.  After the first month, your medical and dental premium contributions will be deducted out of your paycheck.

Golden State collects information covered by the California Consumer Privacy Act. Details located at https://www.goldenstatelumber.com/privacy-notice-for-california-residents/

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