Senior Director at Prodapt

Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider.

This role is responsible for designing, implementing, and managing Software-Defined Wide Area Network (SD-WAN) solutions. This role requires a strong focus on service delivery and service assurance to ensure that network services meet the performance and reliability expectations of the organization and its customers.

• Network Design: Develop and implement SD-WAN architecture that aligns with business needs and enhances network performance.
• Service Delivery: Oversee the deployment of SD-WAN solutions, ensuring timely delivery and adherence to quality standards.
• Service Assurance: Monitor network performance and implement measures to ensure service availability, reliability, and security.
• Collaboration: Work closely with cross-functional teams, including network engineering, operations, and security, to integrate SD-WAN solutions into the existing infrastructure.
• Technical Leadership: Provide technical guidance and expertise to stakeholders regarding SD-WAN best practices and technologies.
• Vendor Management: Collaborate with SD-WAN vendors to evaluate and select appropriate solutions and manage ongoing relationships.
• Documentation: Maintain comprehensive documentation of network designs, configurations, and operational procedures.
• Troubleshooting: Identify and resolve network issues, ensuring minimal disruption to services.
• Training and Support: Provide training and support to operational teams and clients on SD-WAN functionalities and management.

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: 15+ years relevant experience. Proven experience in network architecture, specifically with SD-WAN solutions.
• Technical Knowledge: Strong understanding of networking principles, WAN technologies, and service delivery frameworks.
• Service Assurance Knowledge: Familiarity with service assurance methodologies and tools to monitor and enhance network performance.
• Certifications: Relevant certifications in networking (e.g., CCNP, CCIE) or SD-WAN technologies are preferred.
• Analytical Skills: Ability to analyze complex network data and make informed decisions to improve service delivery.
• Communication Skills: Excellent verbal and written communication skills to convey technical concepts to non-technical stakeholders.

Preferred Qualifications:

• Experience with specific SD-WAN vendors (e.g., Cisco Viptela, VMware SD-WAN by VeloCloud, etc.).
• Familiarity with cloud networking and integration of SD-WAN with cloud services.
• Strong project management skills.