Director of Human Resources & Organizational Development (Full-Time) at Pelican Bay Foundation Inc.

Description

About Pelican Bay Foundation

Pelican Bay Foundation is a master homeowners association and premier luxury community in Naples, FL. One of the area’s largest exclusive enclaves, it spans more than three square miles and is bordered by pristine white-sand beaches. Our community offers one of the most diverse slates of amenities and activities in the region.

The Foundation manages all amenities and common areas, including two beach facilities with private restaurants, three racquet facilities, two boardwalks, a fitness and wellness center, a community center, and approximately 90 acres of land.

About the Position

The Director of Human Resources & Organizational Development is a senior leader responsible for shaping and executing the Foundation’s people strategy across its diverse operations, including hospitality, beach services, fitness, community center, and administrative functions. Reporting to the President/COO (or designated Vice President), the Director is a member of the Leadership Team and a key partner to the Board of Directors and its committees on workforce, compliance, and culture matters.

In addition to overseeing traditional HR and organizational development functions, this role carries a distinctive focus on hospitality and seasonal workforce dynamics. With more than 300 team members across beachfront restaurants, beach services, fitness, racquets, and community operations, the Director plays a critical role in recruiting, developing, and engaging staff who deliver memorable experiences to our members and guests. Success in this position requires balancing the demands of a high-volume hospitality environment with the stability and structure of a large community association.

This role goes beyond HR administration, emphasizing succession planning, structured compensation programs, talent development, organizational culture, and workforce resiliency. A central responsibility is ensuring Pelican Bay is not only compliant and competitive, but also a fun, engaging, and fulfilling place to work where team members are proud of their contributions and connected to the Foundation’s mission.

What You’ll Do

Strategic Leadership

• Serve as a strategic partner to the Leadership Team and Board on people, culture, succession planning, and workforce priorities.
• Develop and implement a long-term succession planning framework to identify and prepare leaders at all levels.
• Create people-related strategies that ensure operational continuity, leadership depth, and long-term team member satisfaction.

Talent Acquisition, Retention & Development

• Lead recruitment and onboarding, ensuring a positive, seamless candidate-to-team member experience.
• Build retention and engagement programs for seasonal staff, with a focus on H-2B visa compliance and successful integration.
• Develop leadership training and mentoring programs tied to succession planning and a rewarding employee journey.

Compensation, Benefits & Compliance

• Design and administer structured compensation programs that are competitive, equitable, and performance-based.
• Conduct annual salary surveys and market research; prepare total compensation statements to promote transparency.
• Partner with Finance to manage payroll accuracy, benefits administration, and compliance with all federal, state, and local regulations.

Culture, Engagement & Employee Relations

• Champion an inclusive, respectful workplace where team members find both joy and purpose in their work.
• Lead engagement programs, recognition initiatives, and events that foster pride and community spirit.
• Support managers in building team cultures that balance accountability with enjoyment and fulfillment.
• Manage employee relations and investigations with fairness, professionalism, and transparency.

HR Operations & Systems

• Keep HR policies, procedures, and handbooks current and consistently applied.
• Optimize HRIS (e.g., Paylocity) to improve efficiency, analytics, and workforce insights.
• Track and report workforce metrics (turnover, engagement, succession readiness, compensation competitiveness, training outcomes) for Leadership and Board review.
• Develop analytics that inform Board decisions.

Requirements

 Skills & Experience

• 8+ years of progressively responsible HR experience, including 3+ years in a leadership role.
• Demonstrated success leading HR in hospitality, HOA/community management, or other multi-unit service organizations.
• Knowledge of H-2B visa staffing programs and seasonal workforce management a plus.
• Proven experience in succession planning, organizational development, and performance management.
• Expertise in designing and administering structured compensation programs.
• Strong business acumen, data-driven decision-making, and ability to partner effectively with senior leaders.
• Excellent communication, presentation, and conflict resolution skills.
• High integrity, discretion, and sound judgment in handling sensitive information.

Education 

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• Advanced degree or HR certification (SPHR/SHRM-SCP) preferred.

Key Attributes for Success

• Collaborative, approachable leader who inspires trust.
• Strategic thinker who translates vision into practical solutions.
• Passionate about building a workplace that is fun, fulfilling, and energizing while maintaining accountability.
• Champion of transparency, fairness, and continuous improvement.
• Believes that a thriving culture is a competitive advantage for both team members and community members.

Compensation & Benefits

We offer a competitive total compensation and benefits package and pride ourselves on providing a fun, evolving, culture-centric work environment. All eligible regular employees are offered the following benefits:

• Generous Paid Time Off (PTO) & Paid Holidays
• Annual Bonus eligibility
• Medical, Dental, and Vision coverage beginning the first of the month after 30 days of employment
• 401(k) with excellent Safe Harbor employer match
• Free Team Member Meals
• Company-paid Group Life, Disability, and AD&D insurance
• Company-paid Employee Assistance Program

Our Core Values

Every team member at Pelican Bay Foundation lives by our Core Values:

• Welcoming: Create and embrace a sense of community and belonging for all.
• Collaborative: Leverage our collective genius through communication, teamwork, and continuous improvement.
• Positive: Remain open to new ideas and use creative problem-solving to deliver exceptional member satisfaction.
• Respectful: Always do the right thing, even when difficult, and treat others with fairness, consistency, and respect.

Pelican Bay Foundation is an Equal Opportunity Employer and Drug-Free Workplace.