Network Engineer - IT - Full-Time (On-Site) at Wilmington Health

About Wilmington Health

Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve.

Purpose:

Performs professional level computer duties for all aspects of enterprise-wide multi-protocol and multi-

topology communications network which includes overseeing network design, diagnosing problems,

purchasing equipment and scheduling maintenance and repairs.

Essential Duties/Responsibilities: 

• Configure, upgrade, monitor, maintain, and troubleshoot the enterprise network
• Interact with customers to help resolve network issues
• Work cross-department (Help Desk, Applications) to resolve network issues
• Troubleshoot firewall issues
• Implement network security measures to protect data, software, and hardware.
• Maintain PCI and HIPAA compliance for the network
• Configure and administer VPN connections
• Configure and administer 2-factor authentication systems
• Configure and administer corporate wireless (Cisco)
• Configure and administer all network switches, routers, and firewalls (Cisco)
• Network upgrades to fix bugs and security holes
• Maintain network diagrams
• Diagnose, troubleshoot, and resolve hardware, software, or other network and Specifies and purchases new hardware and software.
• On-call rotation: Some evenings, overnight, and weekend work will periodically be for deployments and releases. This position periodically serves on an on-call rotating schedule.

Other Duties:

QUALIFICATIONS

Required: 

• Minimum of 5+ years’ experience in a technical environment with familiarity in computer hardware and software.
• Technical skills including but not limited to: Cisco ASA, Cisco Catalyst/Nexus switches.
• Strong Cisco (routing and switching) background
• Strong Cisco (firewall) background
• Experience with VPN’s and 2-factor authentication systems
• Experience with maintaining PCI & HIPAA compliance
• Maintain software licensing.
• Advanced technical knowledge of computer hardware and software
• Experience with enterprise wireless

Preferred:      

ADA Physical Demands:

Rarely (Less than .5 hrs/day) Occasionally (0.6 – 2.5 hrs/day) Frequently (2.6 – 5.5 hrs/day) Continuously (5.6 – 8.0 hrs/day)

I understand by signing this job description I am agreeing to all duties and responsibilities explained here.  If I need assistance or accommodations I understand it is my responsibility to notify Human Resources.  

Network Engineer Competencies

General

1. Customer Service
2. Professionalism/Integrity/Responsibility
3. Teamwork/Process Focus
4. Dependability/Punctuality
5. Interpersonal Relationships/Communication
6. Judgment/Decision Making/Problem Solving
7. Quality/Quantity
8. Initiative
9. Safety/Housekeeping
10. Organizational Skills/Time Management

Department Specific

• Computers, peripherals and software applications
• Computer equipment utilization principles
• Computer and peripheral installation, repair, and maintenance
• Computer operating systems and networking principles
• Computer system administration
• Multiple system support
• Database management principles
• Network security techniques
• Data recovery techniques
• Network protocols
• Network routers, switches and server hardware
• Data storage hardware
• Network design and utilization techniques