Business and Technology Project Manager at Franklin Sports, Inc.

OPERATIONS TRANSFORMATION PROJECT MANAGER                         (EXEMPT)

Who we are: At Franklin Sports, Inc. we believe that sports make life better. Driven by our passion to get people moving, playing and competing, we bring sports to life for athletes of all ages. Whether our job is designing a product for a World Series MVP or a child enjoying their first swings of the bat, we are dedicated to make sports inspiring, fun and accessible for all. Every day, we collaborate to bring innovation and quality craftsmanship across the world of sport. We are proud of our partnerships with Major League Baseball, Major League Soccer, the National Basketball Association, the National Football League, the National Hockey League, the National Women’s Soccer League, the Women’s National Basketball Association, the Pro Volleyball Federation, USA Pickleball, and Hasbro’s Nerf brand — all of which bring energy, strength, and joy to our products. We are family owned and family driven. To join Franklin Sports is to join the #FranklinFam.

What you will do:

We are seeking a strategic and hands-on Operations Transformation Project Manager to lead the implementation of a new enterprise-wide ERP system. This highly visible role will influence how Finance, Operations, Supply Chain, Sales, and HR work together, ensuring that our ERP platform becomes the backbone of our future growth.  

As the central point of contact, this individual will be responsible for planning, managing and executing all phases of the ERP project—including requirements collection, system design, data migration, testing, training and go-live stabilization.

We are looking for a diplomatic, collaborative leader who can balance business process knowledge with ERP technical insight, build consensus among stakeholders, and drive measurable results.  The role requires someone to learn and understand both the business and technological side of our business with demonstrated background working with cross-functional teams.

The position is located at our Headquarters in Stoughton, MA with a hybrid option and will report to the VP, Operations. This is a long-term project-based role with full benefits.

#FranklinFamily

IN MORE DETAIL, YOU WILL:

• Lead the end-to-end ERP implementation project, including planning, scheduling, budgeting, resource allocation and execution.
• Define project scope, objectives, success criteria, and ensure delivery on time, on budget, and within scope.
• Establish and maintain project governance structure, steering committee updates and executive reporting.
• Collaborate with cross-functional leaders (Finance, Operations, Supply Chain, Sales, IT, HR, etc.) to align ERP capabilities with business needs.
• Act as a bridge across functions, facilitating alignment, resolving conflicts, and driving timely decision-making.
• Manage third-party vendors, consultants, and implementation partners to ensure accountability and performance.
• Oversee all major milestones: requirements gathering, system design/configuration, data migration and validation, system integration, and training.
• Ensure accurate documentation of current- and future-state business processes, workflows, and system configurations.
• Develop and manage risk/issue logs, change control processes and mitigation strategies to keep the project on track.
• Partner with business leadership and HR to design and execute a change management and communication plan.
• Oversee end-user readiness, training, and post-go-live support to drive adoption and minimize disruption.
• Facilitate workshops, user acceptance testing (UAT) and business readiness reviews.
• Ensure the ERP system delivers measurable business value across financial visibility, supply chain efficiency, and operational excellence.
• Other projects as assigned.

WHO YOU ARE:

• Bachelor’s degree in Business, Information Systems, Supply Chain, Finance or related field (MBA or PMP certification preferred).

• 7-10 years of project management experience, with at least 3–5 years leading ERP implementations
• Proven success managing multi-phase, multi-million-dollar projects.

WHAT YOU HAVE DONE/ESSENTIAL TO THE ROLE:

• A collaborative, hands-on leader who can move seamlessly between executive discussions and tactical execution.
• Skilled at negotiation, consensus building, and managing diverse stakeholders with diplomacy.
• Comfortable working in a fast-paced, dynamic environment with multiple competing priorities.
• A problem solver who thrives at the intersection of business transformation and technology enablement.
• Strong knowledge of ERP systems and how they support Finance, Supply Chain, Sales, and HR.
• Ability to balance technical ERP knowledge with strong business process understanding.
• Excellent communication, facilitation, collaboration and stakeholder management skills.
• Demonstrated ability to manage cross-functional teams and third-party vendors.
• Expertise in project management methodologies (Agile/Waterfall/Hybrid).
• Excellent communication, facilitation, and documentation skills.
• Strong problem-solving, risk management, and decision-making capabilities.

LEVEL OF RESPONSIBILITY:

Interact independently with internal and external parties, has the knowledge to make independent decisions.

SUPERVISORY RESPONSIBILITIES:

This position does not supervise employees.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit/stand; use hands or fingers to handle, or feel; reach with hands and arms; and talk and hear.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate

If you are interested in joining the #FranklinFamily, please apply. 

We also want to share with you our benefits at a glance:

• Employee Discounts
• 401K with immediate participation and a 1% match, a retirement 401(K) match of 3% safe harbor match, plus a potential profit-sharing retirement contribution of 1% after a full calendar year of employment 

After 30 Days Waiting Period: 

• 20 days PTO program/13 Paid Holidays (prorated)
• Health, Dental, Vision Insurance
• Company Paid AD&D and Life Insurance (3 times Base Salary)
• Voluntary Life and AD&D Insurance
• Voluntary Accident Insurance, Critical Illness or Hospital Indemnity
• Company Paid Short- and Long-Term disability plans
• Flexible Spending with $660 Carry Over option and Dependent Care Account Plans
• Employee Life Assistance Plan and Identity Theft Protection Support
• Tuition Reimbursement after waiting period

Franklin Sports is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.