Lending Manager at LHV Bank

We are currently seeking an experienced Lending Manager to join our Relationship Management Team in London. The role will be to support the end-to end lending processes though the customer journey, from onboarding through to loan completion.

Please note...This is a office based role that requires you to be in our London office 2-3 days a week.

Key Responsibilities:

• Develop & promote LHV’s reputation as an active, creative lender in the SME market.
• Support the delivery of the strategic objectives including delivery of income, strong customer advocacy and risk metrics.
• To retain clients, dealing with day to day enquires and maintaining a strong commercial approach to the portfolio.
• Drive lending pipeline in a timely and effective way, working collaboratively with the wider pod team.
• Maintain solid and strong primary relationship with LHV’s solicitors and work collaboratively to deliver for our customers.

• Support prospective customers with the LHV onboarding process. This will include capturing all the Know Your Business (KYB) and Know Your Customer (KYC) information.
• Support writing detailed Credit reports (incl detailed financial analysis) on complex cases to develop appropriate solutions and establish a strong working relationship with the Credit team.
• Monitor account portfolios, managing the overall credit risks and any irregular performance in line with the Credit policy.
• Attract, develop and maintain strong customer relationships driving continuous improvement with a view to build long-lasting relationships.
• Manage the pipeline and diary, take responsibility for ensuring the smoothest of customer journeys communicating effectively throughout – you are organised and a self-starter.
• Ensure regulatory and risk adherence at all times, ensuring positive customer outcomes are at the forefront of how you operate.

Required Skills:

• Proven relationship management /support experience within a Business / Commercial Bank environment
• Banking qualification ACIB or equivalent (desirable)
• Experience working with Brokers and other Intermediaries with access to SMEs
• Knowledge of either Trading Business lending or Real Estate lending.
• Extensive credit report writing skills and experience.
• A commercial awareness, in relation to the external competitive market but also the requirements and flexibility required of working within an SME organisation.
• Advanced Microsoft skills – PowerPoint / Excel & Word.