Technology Associate - NGN at SHI LOCUZ ENTERPRISE SOLUTIONS PVT LTD
SHI LOCUZ ENTERPRISE SOLUTIONS PVT LTD · Hyderabad, India · Onsite
- Office in Hyderabad
Job Summary:
Responsibilities:
- Provide first-level support for network issues and requests.
- Monitor and maintain network devices (routers, switches, firewalls).
- Assist senior engineers in troubleshooting LAN/WAN connectivity problems.
- Document tickets, issues, and resolutions.
- Follow standard operating procedures and escalate issues when required.
Skills & Qualifications:
- CCNA certification (mandatory).
- Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, LAN/WAN).
- Good communication and problem-solving skills.
- Eagerness to learn and grow in network operations.