Homeoffice Specialist I, Information Systems Application Delivery at NextGen Healthcare

Job Description:

The position will focus on delivering infrastructure automation using tools such as AWS Systems Manager, CloudWatch, Lambda, and Python, enabling improved incident response, patch management, and routine task automation. Additionally, this role will support and maintain CI/CD pipelines using Jenkins, enhance configuration management with Ansible, and assist in managing Kubernetes clusters and containerized applications, ensuring consistent and reliable deployments.

Key responsibilities include:

Monitoring and maintaining operational health of hosted services through proactive alerting and dashboarding using Amazon CloudWatch, AWS Lambda, and other AWS-native tools.

Developing automation scripts and workflows using PowerShell and Python to reduce manual effort and enhance consistency across cloud operations.

Supporting infrastructure automation and configuration management using tools such as AWS Systems Manager, Ansible, and Terraform to enable scalable and secure environments.

Collaborating with engineering and support teams to implement best practices around observability, incident response, and system uptime.

Total IT experience between 4-6 years with a degree in Computer Science/Information Technology or equivalent

At least 2-3 years of Automation experience - should have automation mindset and reduce toil in everything that we do in any one of the below
•    Powershell or Python
•    AWS System Manager/Chef/Puppet/Ansible or any Automation tool etc.,
•    Terraform/CloudFormation
•    At least 1 year working knowledge of monitoring tools like SolarWinds, Sumo Logic , Nagios etc.,

Worked for at least 06 months to 1 year in AWS infrastructure support role – Resource provisioning, monitoring, analytics and logging (EC2, Load Balancer, System Manger, CloudWatch, CloudTrail, VPC etc.,)

Basic knowledge of Networking, Firewall management, SMTP and Latency troubleshooting  

Excellent communication and reasoning skills, Team Chemistry and Soft Skills

Logical thinker, Good analytical and problem-solving skills

Knowledge of Active Directory and VMware/virtualization

Working knowledge of ticketing tools like Salesforce, ServiceNow etc.,

NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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