Export Sales & Marketing Coordinator at Blackmores Group Ltd

Export Sales & Marketing Coordinator

We are looking for a candidate who is able to read and speak Mandarin. These skills will help the Blackmores Group develop and execute marketing strategies (both traditional and digital) to maximise brand performance in Cross-Border eCommerce channels, targeting Chinese customers and communities within Australia.

This role reports to the General Manager of Export & Market Development and can be based in Surry Hills office regularly but will travel to Warriewood at times. In line with our Flexfit policy. We are open to discussing how we can accommodate you, both in terms of location and work pattern.

This role is a 12 month fixed term role with potential to be extended beyond that.

We can offer:

• A consumer-focused role that puts you at the heart of our China Export channel

• Great benefits that support your health and wellbeing, including discounted products and onsite facilities

• Culture of flexibility and professional development

What will you do?

• Order & Rebate Management – Process customer orders and reconcile rebates accurately.

• Marketing Support – Assist in trade, consumer, and new product marketing plans tailored for the Chinese market.

• Sales Planning – Contribute to annual marketing plans, JBPs, SMAPs, QBRs, and ATL/BTL activities for Chinese consumers and distributors.

• Customer Engagement – Handle customer service enquiries and participate in occasional store visits.

• Digital Marketing – Collaborate with agencies to create content for Chinese platforms like WeChat and RED (Xiaohongshu).

• Market & Competitor Analysis – Evaluate product performance and competitor activity in Australia and China to inform strategy.

• Budget & Financial Support – Assist with budget accruals and monitor performance against targets.

• Channel Strategy Execution – Oversee pricing, launches, and promotions across key channels (e.g., Sam’s Club, Chemist Warehouse, Duty Free).

Who are you?

• Possess a Bachelor's Degree or Post Graduate course in Marketing, Business Administration or Business Studies, Commerce. 

• Prior internship or work experience with exposure to eCommerce or Digital Commerce related operations.  This role is a good opportunity for early careers.

• Good understanding or basic knowledge on eCommerce and Social Media channels for community.

• Possess a local driving license for client meetups and possess local working rights at the point of employment

• Fluent in Mandarin (speaking and reading) and good command in English

• A strong communicator, you work cross-functionally and can manage the relationship with external agencies.

• Strong organisational and planning skills to coordinate large trade events and execute marketing plans.

Blackmores Group has an extensive presence across Asia Pacific. Founded by visionary naturopath Maurice Blackmore in 1932, our vision is to connect every person on earth to the healing power of nature by combining our knowledge of nature and science to deliver quality health solutions to people and their pets everywhere, every day. Recognising that you can’t have healthy people without a healthy planet, we’re strongly committed to embedding sustainability across our business and giving back to the communities in which we operate.

As a purpose-led, performance-driven organisation, Blackmores Group strives to create remarkable employee experiences through supporting a diverse and inclusive culture, creating leadership that inspires high performance, and providing everyone with opportunities to achieve their professional, personal and wellbeing goals supported by our flexible work practices and family friendly policies. Your genuine commitment to the Blackmores values of Passion for Natural Health, Integrity, Respect, Leadership and Social Responsibility is essential.

Blackmores Group operates in 12 markets, with global headquarters in Sydney, an international HQ in Singapore, an Innovation Centre in Shanghai and a state-of-the-art manufacturing facility in Braeside, Victoria.

Agencies please note: this recruitment assignment is being managed directly by Blackmores Talent Acquisition team. We will reach out to our preferred agency partners if required. Your respect for this process is appreciated.