Banquet Bartender - Greensburg at Live! Casino Pittsburgh

Function (Scope and Main Purpose of Job)

Responsible and accountable for all aspects of alcoholic and non-alcoholic beverages sales. Ensure consistent quality of products. Prepares beverages with a sense of quality and flare to enhance the experience of the guest during their visit. The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests to Live! Casino.

Core Service Standards

CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.

SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.

Fast: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.

FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.

FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here.

Specific Responsibilities and Duties

• Responsible for setting up bar.
• Responsible for handling all cash transactions.
• Responsible for all opening and closing inventories of all stock.
• Responsible to take orders from guest and return these orders accurately and in a timely manner.
• Keep area in a clean and orderly manner.
• Responsible to have knowledge of guests limitations and company policy and procedure regarding limitations.
• Other duties as assigned. 

• Abides by all State, Federal, and Company liquor regulations pertaining to alcoholic beverage service to minors and intoxicated guests. 

• Ensures compliance with all federal and state gaming regulations. Performs additional duties as assigned.

• Understands all PLCB regulations. 

• Abides by company and department specific appearance standards.

   

Job Requirements (skills, knowledge, and abilities) 

• Ability to communicate effectively with others.
• Must be RAMP certified. 
• Must be able to work in smoke filled environments. 
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must be able to obtain and maintain licensure as required by the State Gaming Agency for the position.
• Must have thorough knowledge of approved Responsible Gaming Program.
• Must have full working knowledge of POS. 
• Required to work nights, weekends, and/or holidays.

Educational Requirements

• High school diploma or equivalent or equivalent work experience in a beverage/bar environment.

Physical Requirements

• Handling, carrying or lifting items weighing up to 50 pounds.

• Ability to stand for long periods of time without sitting or leaning.
• Ability to climb, bend, stretch, twist or reach with your body and arms
• Work under variable temperatures and noise levels.
• Stand, sit, or walk for an extended period of time.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

       

 Working Conditions

• 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.