Contact Lens Clerk (Bilingual) at Kaiser Permanente

Under immediate supervision, the contact lens clerk is responsible for providing clerical services in the Contact Lens department.

This description is for recruitment posting purposes only. It has not received full HR review and approval.
• Upholds KPs Policies & Procedures, Principles of Responsibilities & applicable state, federal & local laws
• Responsible for the ordering, receiving, & inventorying of contact lenses & contact lens supplies
• Notifies patients via telephone of contact lens orders & pick up status
• Makes contact lens appointments as required
• Performs routine cleaning of contact lenses & trial fitting sets
• Performs routine clerical duties as required including but not limited to organizing & updating contact lens charts & vendor files
• Receiving, sorting & forwarding department mail/correspondence
• Receiving & directing contact lens telephone/voice-mail calls
• Faxing & photocopying of contact lens orders and/or other correspondence as appropriate
• Data entering of patient appointments as required
• Establishes & maintains courteous, cooperative relations when interacting w/ other personnel, Health Plan members & the public
• May perform other duties as required

• Three (3) months related work experience in an Ophthalmic practice.
• Per the National Agreement, current KP Coalition employees have this experience requirement waived.

• High School diploma/GED

• N/A

• Bilingual (English/Spanish) Level I required.

• This is a part-time position; days and hours may vary.
• This is a variable position; start times may vary within the specific shift.
• Locations may vary, including locations not yet opened.
• Must successfully pass or have passed the bilingual test within the last twelve (12) months or be active in the QBS program.