Special Projects Associate at Modulr

Special Projects Associate
Location: London
Full-time 
In office 4 days/week 

• Do you thrive in fast-paced environments where you can take ownership and drive cross-functional change? 

• Are you highly organised, data-savvy and excited by strategic challenges? 

• Do you build trusted relationships quickly across functions, remotely and in person, through clear communication and collaborative working? 

If so, we would love to hear from you!  

Who We Are 

Our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe to efficiently collect, reconcile and disburse funds instantly via a range of payment schemes, accounts, and card products. Find out more about us on our website and careers site. 

What You’ll Do 

• Partner with Programme / Special Project Leads to project manage strategic, cross-functional programmes: 

• Support the Lead with programme set up, including managing all project documentation e.g. project scope, plan and risk documents, and ensuring the programme is appropriately resourced from the start. 

• Own the cross-functional project meeting rhythm (e.g. project team update meetings, steering committee meetings, daily syncs), ensuring relevant attendance, agendas and appropriate meeting cadences are in place to drive the project forward. 

• Prepare high-quality reporting materials including status updates, dashboards, executive summaries and longer reports where required, ensuring complex updates are synthesised into clear narratives suited to specific audiences. 

• Monitor progress against milestones and drive actions to completion, holding relevant stakeholders to account. 

• Identify and escalate risks and issues throughout the programme, propose mitigations and follow through to resolution. 

• Dive into problems and unblock issues, picking up ad hoc tasks where relevant.  This role is not just about planning and reporting, it’s about ensuring critical initiatives get delivered. 

• Facilitate project planning and postmortem workshops. 

• Independently lead and project manage small to medium sized projects end-to-end, from scoping to planning, execution and closure. 

• Support continuous improvement of project management processes, tools and templates, role-modelling effective tools and best practices.  This includes adopting AI tooling to drive automation and efficiency into project practices wherever possible. 

Who You Are 

We’re open to diverse backgrounds. What matters most is capability and drive. You should demonstrate: 

• A bias for ownership and action, exemplified through consistent, successful and timely programme delivery. 

• Strong organisational skills and attention to detail, demonstrated through precise coordination of project plans, clear and concise reporting and proactive stakeholder communication. 

• Foresight by anticipating potential issues and risks early, with the capability to proactively identify and implement effective mitigations. 

• Strong written and verbal communication skills, able to tailor messages for a range of stakeholders, from the team to executive leadership and board. 

• Ability to coordinate across teams and influence without authority. 

• Experience managing timelines, deliverables and stakeholder communications. 

• Ability to operate at pace and deal with ambiguity and facilitate others to do so. 

• An interest and willingness to dive deeply into a range of problems, be it technical, operational or strategic, with the adaptability to learn quickly and contribute meaningfully across different contexts. 

• A curious mindset and drive to explore how AI can make a real difference. 

Nice to haves 

• Comfortable using project management tools such as Jira, Confluence and Microsoft 365 suite. 

• Exposure to programme reporting and executive leadership / board-level communications. 

• Project management qualifications. 

• Familiarity with risk and control frameworks or governance forums. 

• Experience in financial services, fintech or regulatory programmes. 

What We Offer You 

• Share Options – We offer a Company Share Option Plan (CSOP), giving you the opportunity to benefit from any increase in share value in the event of a sale, merger, or flotation. 

• Bonus – Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance. 

• Flexible benefits - £1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental etc.  

• Wellbeing app – confidential, on-demand access to therapy, coaching, counselling, management training or mindfulness sessions with accredited professionals, with company-funded hours and top-up options available. 

• Holidays - 33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year’s Day are fixed holidays. You can choose the remaining days to suit your personal schedule. 

• Learning opportunities - Our two-day onboarding program, ModStart, helps equip you for success. Learning doesn’t stop there; we’ll continue to support your development through various channels.   

• Company-Wide Events - Participate in collaborative and engaging events with colleagues across the business. 

• Bike to work / E-bike scheme 

ModInclusion  

At Modulr, we’re committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it’s the right thing for our people, our business, and the community we operate in. 

By submitting your CV, you consent to us using your personal data to assess your application, contact you, or share your CV with relevant hiring managers. You can request removal of your data at any time by emailing [email protected] - though this will withdraw you from consideration for the role.