Infrastructure Manager at City of Auburn, WA
City of Auburn, WA · Auburn, United States Of America · Onsite
- Professional
- Office in Auburn
About the Department
Why you want to be apart of the Innovation & Technology Department!
Our department is a great place to work because we combine innovation, collaboration, and purpose.
We are the team that keeps the City connected, secure, and moving forward. Every day, we tackle challenges that directly impact our community, whether it’s ensuring emergency services have reliable systems, implementing new technology to improve public services, or safeguarding the City’s data.
Our ideal candidate has:
- Comprehensive Infrastructure Knowledge – Deep understanding of Microsoft-based environments, including Windows Server, Azure, Active Directory/Azure AD, Microsoft 365, Intune, and Autopilot, plus experience with enterprise networking, virtualization, storage, and backup/disaster recovery solutions.
- Strategic & Analytical Thinking – Ability to evaluate long-term infrastructure needs, assess the impact of technology changes, and recommend solutions that align with City goals and resources.
- Cybersecurity Awareness – Skilled in applying and promoting security best practices to protect systems and data, and able to collaborate closely with cybersecurity teams.
- Project Management Skills – Experience planning and leading complex infrastructure projects, ensuring they are completed on time, within budget, and to high standards.
- Leadership & Team Development – Proven ability to guide, mentor, and evaluate technical staff while fostering a positive and productive work environment.
- Problem-Solving & Decision-Making – Capable of diagnosing complex technical issues, developing sound solutions, and making informed decisions under pressure.
- Strong Communication & Collaboration – Able to work effectively with other IT teams, vendors, and diverse City departments, translating technical concepts into clear, actionable information.
Position Duties
In this job, you will:
- Keep the City’s Technology Running Smoothly – Make sure our computer systems, servers, and networks are reliable, secure, and available when people need them.
- Set Up and Improve Technology Tools – Install, configure, and update hardware, software, and cloud services that help City employees do their jobs better.
- Find and Fix Problems Quickly – Monitor our systems, spot issues early, and resolve them before they cause disruptions to City services.
- Protect Our Systems and Data – Apply security measures, perform updates, and follow required standards to keep the City’s information safe.
- Lead and Support Technology Projects – Plan and carry out upgrades and improvements to keep our technology modern and efficient.
- Work as a Partner Across the City – Collaborate with other departments, listen to their needs, and help create solutions that support the community.
Minimum Qualifications
WHAT WE ARE LOOKING FOR:
Bachelors degree in Computer Science, M.I.S., or a related field; AND
Five years (5) of related computer work experience;
AND
Minimum of one (1) year successful supervisory experience, preferably in an IT work environment.
OR
a combination of education, training, and experience that would demonstrate the ability to successfully perform the essential functions of this job.
Possess and maintain a valid state driver’s license throughout tenure of employment without impending loss at time of appointment.
NOTE: You must successfully complete fingerprinting, a background check, and the CJIS (Criminal Justice Information Services) Security Certification Test to be allowed to view sensitive information and have unescorted access while at the Police Department (per Washington State Patrol ACCESS unit).
Other Qualifications
WHY CHOOSE THE CITY OF AUBURN?
- Competitive salary
- Excellent medical, dental, and vision plans with employee premiums paid by the City
- Employer contributions to the State Retirement System pension plans
- 17 days of paid vacation per year (prorated)
- 11 paid holidays per year
- 2 paid floating holidays of your choice per year
- VEBA (tax-free health savings account)
- Optional Flexible Spending benefit plan
- Deferred Compensation plan options
- Employee Wellness Program
- Employee Assistance Program
- And more!
Commitment to Inclusion
Team Auburn values a wide range of perspectives and life experiences and believes our strength comes from the diversity of people and ideas. We welcome applications from all qualified individuals who will help us foster a workplace built on respect, collaboration, and service to the community.
Equal Employment Opportunity (EEO)
The City of Auburn is an Equal Employment Opportunity (EEO) Employer. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or any other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay, or other forms of compensation.
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, or would like to request accommodation or assistance in the application or assessment process, please contact the recruiter listed on this job announcement.
RECRUITMENT PROCESS
The City of Auburn is dedicated to building an inclusive, informed city, with opportunities for all. Please make sure to submit a complete, detailed, and updated job application. You must meet the minimum qualifications to move forward in the screening process.
If identified as a top candidate, a thorough background check, as well as reference check and driving abstract review, will be required before an official position appointment will be offered.
COMMUNICATION FROM THE CITY OF AUBURN
We primarily communicate via e-mail during the recruitment process. E-mails from auburnwa.gov and/or governmentjobs.com should be placed on your safe domain list to ensure you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders.
CONTACT INFORMATION
If you have any questions, please contact Chardae Gillespie, Human Resources Coordinator, by email at [email protected] Apply Now
