Supervisor Production at Dreyer's Grand Ice Cream

We’re starting a new chapter in our journey as Dreyer’s Grand Ice Cream, now part of Froneri. Having nearly 100 years of winning experience in the U.S with a robust portfolio of powerhouse brands that consumers know and love, and the backing of a global pure-play ice cream organization, we’re poised to accelerate growth. Headquartered in the Bay area, a hub for up-and-coming food trends, we focus on both the future and the present. In both our offices and our factories, we are determined to overcome obstacles, learn from failure, and raise our game. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea and delivering the best ice cream experience to our consumers, when are where they want it. Unleash your potential at Dreyer’s Grand Ice Cream and discover what a sweet career has in store for you. 

POSITION SUMMARY: 

To ensure employee safety, product quality and asset performance while delivering on time the shift/line/area production plan. This is accomplished by leading a team of approximately 30 employees. Leadership of people includes participating in the hiring process, employee on-boarding, performance management and corrective action. Proactive cooperation with other groups on site and within NUSA to ensure that their area and people are fully aligned with the organization. 

Modeling the way for others by practicing what is preached to create and maintain a workplace culture that engages and motivates associates at all levels. Focusing on results to deliver success as measured by key performance metrics. 

PRIMARY RESPONSIBILITIES: 

1. Ensure the timely deployment of People development plan and assure the competencies of his/her team as per the agreed plan with PM (proper training inclusive of equipment, safety procedures, and hygiene) Enforce strict compliance to standard operating procedures (SOPs) by all personnel within the team. 

1. Ensure a safe work environment is maintained at all times. Updated work instructions available for all positions. Processes are run in accordance with SOP's, SSOP's and other documentation. Activities being performed having an environmental impact are communicated and accomplished according to the environmental management. 

1. Ensure quality objectives are met including regular adherence to Good Manufacturing Practices (GMP’s), performance of sanitation audits, food safety checks, and product quality checks conducted according to policies. Actively participate in prevention and correction of quality -related errors. Check and enforce personnel hygiene & safety e.g. protective clothing (uniform), shoe change & hand wash. 

1. Ongoing coaching of employees to fulfill and exceed the requirements of the job through NCE approach. Daily review of achievement of targets and report variances during on-the-floor and review meetings. Ensure the development and implementation of action plans to address root causes of failures and support continuous improvement initiatives. Facilitate seamless handoffs and communicate key information to peers, team members and Production Management 

1. Ensure continuous line Controls and immediate corrective action to assure prescribed quality and to ensure compliance with manufacturing instructions, internal and external regulations, procedures & policies. 
2. Ensure ongoing smooth operations of factory through effective employee and industrial relations management. 
3. Ensure that there is an adequate distribution of skills to enable production plan to be achieved effectively. 
4. Ensure timely launch of new products to the Market as per agreed with the business unit/area. 
5. Ensure adequate maintenance of the installations in coordination with quality, engineering & administration. Review daily maintenance effectiveness with Maintenance Mechanic(s) and Team members to identify opportunities for improvement. Prioritize, schedule, and ensure Maintenance & Repairs are completed to maximize efficiency. 
6. Travel requirement = 5% 
7. Represent The Froneri Way of working through the behaviors and characteristics in our Operating Model and Core Values 

SUPERVISION RECEIVED: 

Reports directly to Production Manager, Shift Manager, Operations Manager, or Factory Manager. 

SUPERVISION GIVEN: 

The ability to ensure smooth operation through effective staff management and deployment of the team: 

Maintain properly skilled crew at all times and minimized use of overtime hours 

Control absenteeism by supervisory emphasis and counseling as necessary 

Ensure accomplishment of teams assigned duties and continued development of skills and competencies 

Ensure record keeping is accomplished correctly 

FINANCIAL/STRATEGIC IMPACT: 

Delivery of scheduled production, on time, within cost, and at quality level 

Lead role in developing the budget & capital plan for their area and identification of Productivity Improvements 

COMPETENCIES: 

At the Highly Developed Level include 

Results Focus – Set ambitious objectives and motivate the shift to achieve them. 

Lead People – Communicate what has to be done to gain the understanding and commitment of the people to achieve the objectives. 

Practice What You Preach – Be a role model for his/her team and consistently acts according to the Nestle principles and values. 

Proactive Cooperation – Works collaboratively with others demonstrating commitment to achieve group objectives. 

LEVELS OF RESPONSIBILITY 

Quality and technical system adherence 

Completion of the required production to plan 

Health and Safety 

Impeccable hygiene standards always 

Clean as you go; use proper cleaning techniques (i.e. limited water hose usage) 

Number of direct reports (if applicable):  

BEHAVIORS AND CORE VALUES: Must consistently showcase the desired behaviors that represent our Core Values. 

We Take Ownership 

Stay committed to responsibilities from start to finish 

Make sound decisions and get into the right level of detail 

Apply resources to initiatives that add growth, improve efficiencies, or reduce waste 

We Do What Is Right 

Choose transparency over convenience, even if it means difficult conversations 

Set clear roles and responsibilities, enabling everyone to exercise appropriate initiative and judgment 

Speak up when you see something that does not align to our values and policies 

We Seek to Improve 

Strive to continuously improve and innovate to exceed expectations 

Value feedback from others and encourage open dialogue to understand how we can improve  

Learn from both successes and failures  

We Are Better Together 

Ensure decisions are based on what’s best for the whole business  

Practice inclusion by seeking diverse perspectives 

Treat everyone with fairness and respect 

Work Environment:   

In this position, the employee will regularly work with and around others; in a wet and/or humid environment; in areas of high noise level; and around mechanical, electrical, and pressurized equipment. The work is fast paced.  

The position involves frequent exposure to nuts and other potential allergens.   

The pay scale for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Dreyer’s Grand Ice Cream, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The pay range for prospective employees in this role is $73,000.00  to $95,000 per year.

 Dreyer’s Grand Ice Cream Inc. provides equal employment opportunities for all applicants, regardless of race, religion, gender, national origin, age, disability, marital status, veteran status, or any other protected characteristic.