- Junior
- Office in Buffalo
Job Description:
The Digital Skills Trainer provides one-on-one technological support and assists in small-group instruction for community members teaching foundational digital skills in a classroom environment to immigrant and refugee community members. This position requires availability to teach classes in the evening.
The Digital Skills Trainer must exemplify Journey’s End’s core values in their work. These values include intercultural responsiveness, integrity, person-centered, empowerment, and exemplary service.
Primary Responsibilities:
- Participate in a Digital Skills Training provided by community partner, Mission: Ignite
- Help train Tech360 Program class participants in small groups
- Plan Tech360 Basic Digital Skills class sessions
- Effectively implement Tech360 Program curricula for Journey’s End clientele
- Maintain communication among Journey’s End staff, Education Department Director
- Collaborate with Education Department to promote Tech360 classes
- Collect data and survey results from Tech360 class participants
- Maintain clear and concise documentation of program sessions
- Other duties as assigned
Qualifications:
- Evening availability required
- Experience in training or classroom instruction
- High school diploma or equivalent required
- Highly organized and able to work in a fast-paced environment
- Strong written and oral communication skills, and an acute attention to detail
- High proficiency in Microsoft Suite products, including Excel
- Ability to be part of a dynamic team of talented and dedicated individuals while maintaining independence and ability to self-direct
- Experience working with foreign-born and/or diverse populations
- Ability to embrace the challenge of learning and teaching basic technological concepts related to internet services, computer and device characteristics, and every day online services and applications
