Ski Patroller at Bear Creek Mountain Resort

WHAT WE ARE LOOKING FOR:

The ideal Ski Patroller for Bear Creek is a guest service focused individual with the ability to help create a safe, positive, memorable experience for our guests. The successful team member will be able to work with their team as well as individually, have good communication skills, be detail oriented and foster the Bear Creek culture by focusing on our guests and their safety. This position will be an important member of the Ski Patrol team, ensuring a safe environment on the mountain. The right person will be able to assess an emergency, direct others to provide assistance as necessary and deliver emergency medical care to our guests and team members.

WHAT WE EXPECT FROM YOU:

• Morning and evening snow conditions report compiled from patrol observation
• Handling all accidents from site to secondary medical care, during winter season and events held outside of winter season
• Record keeping and assist in accident investigation when required
• Safety check slopes for fencing, hazardous conditions and bare spots, correct if needed
• Safety check lifts and report any problems to lift maintenance
• Perform chairlift evacuations if necessary
• Monitor and enforce safe skiing and snowboarding for all guests
• Safely perform all job duties and responsibilities

WHAT WE EXPECT FROM ALL BCMR TEAM MEMBERS:

• Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day. Ensure unresolved incidents are reported to Manager/Supervisor
• Familiarity with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
• Contribute to the team's success by accomplishing tasks and assisting with projects as needed
• Maintain knowledge and compliance with departmental policies, service procedures, and standards
• Work as a team member to ensure our guests have the best possible experience
• Understand emergency procedures and be able to apply them when necessary
• Report any incidents, property damage or injuries immediately to Manager/Supervisor
• Attend department meetings and training sessions as necessary
• Other duties as assigned by Manager and/or Supervisor
• Support Southern Management's Mission, Vision, and Values
• Comply with Bear Creek and Southern Management's policies and procedures