Assistant Grocery Manager at Good Harvest Market Corporation

Description

Good Harvest Market, Waukesha County's largest  independently-owned and dedicated natural & organics grocer, is  currently seeking to hire an Assistant Grocery Manager to work directly  with our Grocery Manager/Purchasing Lead to lead and advance our Grocery  Team.

This is a full-time opportunity that requires flexible  availability and an ability to work a blend of daytime and evening  shifts, including weekends and holidays as needed. Our retail scheduling  is based on the department needs.

This is a physical position  requiring the frequent lifting of inventory, along with continuous  standing, walking, stooping, reaching, pushing, pulling, and climbing.  The right candidate should enjoy physical labor and be able to lift up  to 50 pounds regularly.

This is also a customer service focused  role. All members of our team, but especially representatives of our  management team, must be able to provide friendly service with a smile  and have a genuine interest in learning about our products so they can  best answer customer questions and help provide them with great service.

At  least 2-3 years of relevant retail experience is required. Previous  supervisory experience will be preferred, but we will train the right  candidate.

About you:

• Our mission statement  speaks to you: “To passionately serve and nourish our community with  organic, local, and more sustainable options”.
• You like to turn frowns upside down.
• Going above and beyond is your normal. You can’t help it, because you’re awesome.
• You value independently owned businesses and believe people can ‘vote’ with their dollars.
• You are enthusiastic about providing friendly and attentive customer service while balancing the tasks of your position.
• You have a passion for learning about and promoting natural, organic, and more sustainable products.

About us:

• We pay weekly. Every Friday.
• Our  employees receive a generous in-store purchase discount for our  exceptional products, also applicable in our Hop Harvest & Vine  public house.
• We offer both full and part time staff participation in our Simple IRA Retirement Match plan (must be at least 18 years old).
• We  offer full time team members paid holidays, paid time off, enrollment  in our group health care plans (medical, dental, vision) and we pay for  life and disability benefits.
• When advancement opportunities become available we prefer to look within first.
• We provide an educational, team oriented environment. Our employees love working together!

Full Job Description:

Position: Assistant Grocery Manager

Reports to: Grocery Manager/Purchasing Lead

Status: Full-Time, Non-exempt

Supervises: Grocery Clerks

Department: Grocery

Purpose:  To work with the Grocery Manager/Purchasing Lead to supervise grocery  clerks, ensuring proper training and guidance to meet store objectives  and mission standards, while also overseeing the selection, pricing and  promotion of products to meet store objectives for sales, margin, labor,  and customer service.

POSITION RESPONSIBILITIES

Customer Service 

• Knows and adheres to quality standards for customer service, leads staff by example.
• Greets all customers, offers suggestions/answers as needed.
• Adheres to all guidelines around product recommendation and information.
• Assists in any other departments as needed.

Personnel Management

• Responsible for timely writing and release of weekly schedule under the supervision of the Grocery Manager
• Ensure thorough on-the-job training of new team members, and ongoing training and development of current staff.
• Work  with the Grocery Manager to hold team members accountable for  maintaining productivity and following policies and procedures.
• Work with the Grocery Manager to complete staff evaluations.
• Organize and attend meetings for staff as needed.
• Ensure safe working practices and safety training for department staff.

Merchandising

• Negotiate with suppliers for favorable prices and terms, quality and delivery, following Good Harvest Market product guidelines.
• Attend meetings to plan promotions, product mix decisions, store merchandising and advertising.
• Set standards for stocking. Oversee grocery staff members in maintaining an attractive and fully stocked store.
• Ensure that department follows signage standards.
• Coordinate planning of store layout and product locations for sales volume, aesthetics and shopping and stocking efficiency.
• Work with Grocery Manager to monitor store resets and give feedback to upper management/ownership.
• Visit other stores for ideas on promotions and displays.

Purchasing

• Follow guidelines for department in ordering to obtain favorable prices, terms, quality and delivery.
• Evaluate suppliers and investigate new sources of supply.
• Review department financial reports and take action where needed to meet sales, margin, turns and labor goals.
• Participate in inventory counts.
• Ensure  a fresh and dynamic grocery product mix by reviewing movement reports,  discontinuing slow-movers, and picking up new items.
• Place grocery special orders for customers. Review all grocery product requests.
• Monitor ingredients of all grocery items to conform to GHM product standards.

OTHER RESPONSIBILITIES

• Assist with coverage in departments as needed.
• Attend team meetings and store wide meetings.
• Perform other tasks assigned by the Grocery Manager.
• Assist customers in all departments, in prompt friendly courteous manner, referring them to other staff when necessary.
• Bag groceries in the front end as needed.
• Retrieve carts from the parking lot as needed.
• Answer & route phone calls.

IMPORTANT  DISCLAIMER NOTICE: The job duties, elements, responsibilities, skills,  functions, experience, educational factors and the requirements and  conditions listed in this job description are representative only and  not exhaustive of the tasks that an employee may be required to perform.  The employer reserves the right to revise this job description at any  time and require employees to perform other tasks as circumstances or  conditions of its business, competitive considerations or the work  environment change.

Good Harvest Market is a proud equal opportunity employer. 

Requirements

REQUIREMENTS

• 2–3 years of grocery/retail industry experience.
• 1 year minimum supervisory experience.
• Knowledge of merchandising, inventory control, ordering, and shrink reduction.
• Familiarity with food safety and sanitation standards.
• Intermediate to advanced knowledge of Excel and Word programs.
• Ability to read financial statements; firm grasp of margin and pricing.
• Organized, consistently follows through on commitments.
• Demonstrated ability to handle multiple demands.
• Communications skills--clear directions, good listener.
• Experience serving the public.
• Ability to project friendly, outgoing personality.

PHYSICAL QUALIFICATIONS

• Manual dexterity with hazardous equipment (ex: baler, pallets and pallet jacks).
• Ability to lift 50+ pounds regularly.
• Ability to stand for long periods.
• Ability to work in cold, wet conditions.
• Willingness to work a blend of daytime, evening and weekend shifts as needed.
• Regular, predictable attendance.
• Willingness and ability to learn and grow to meet the changing requirements of the job.

PREFERRED QUALIFICATIONS

• Knowledge of current trends in natural foods industry preferred.
• ServSafe Certification