Data Analyst at JB Hi-Fi & The Good Guys

At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.

We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.

JB Hi-Fi is the perfect place to power your career, and we’re excited to hear from you.

Why join JB Hi-Fi?

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
• Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
• Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
• Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Reporting to the Analytics Engagement Lead, you will support the utilisation of data and analytics to inform insights that support decision making and drive actionable outcomes for the Group (JB Hi-Fi & The Good Guys). This is a Mid level position. 

Key Responsibilities:

• Work with internal and external stakeholders to understand their data and reporting requirements, opportunities and resolve intermediate to complex problems.
• Develop and maintain high quality qualitative and quantitative analysis and reporting.
• Apply and demonstrate the required level of testing of reporting and analytic solutions.
• Contribute to increasing self service capability of insights with Data Citizens.
• Collaborate with the business to envision and embrace opportunities for utilizing advance analytics or AI to enhance efficiencies and predictions.
• Identify opportunities to increase data quality and currency of business data.
• Participate actively in continuous improvement activities, especially in relation to the data lifecycle, data visualization and reporting principles.
• Support the review and quality assurance of team members solutions to business requirements.
• Contribute to both data governance and management standards, and to the collection of metadata and classification and definition of critical data elements within the governance catalogue.
• Contribute to the delivery of Data Literacy throughout the business, enabling business users to learn how to read and work with data to build knowledge, make decisions, and communicate meaning to others. 
• Provide operational support of existing Business Intelligence solutions ensuring SLAs are met.

• A tertiary level qualification in IT, Computer Science, Business, Finance, or other area relevant to the position and/or an equivalent combination of relevant (3 years plus) of experience and training.
• Working knowledge of modern data architectures, reporting and business intelligence platforms.
• Working knowledge of operational and analytical data architectures, governance, and ethics.
• Intermediate level experience with SQL, Python and R to facilitate exploratory and statistical analysis of data.
• Experience in developing Data Visualisations and Paginated Reporting solutions within Power BI.
• Exposure to Data Cleaning, Enrichment and Data Quality related activities inclusive of provisioning of metadata.
• Exposure to Reporting & Analytics framework / Data-Ops enabling technologies and design methodologies including version control, CI/CD – Continuous Integration and Deployment pipelines and automation of test plans.

If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.

JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!