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Patient Access Rep at Ortho Texas

Ortho Texas · Carrollton, United States Of America · Onsite

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Description

Why Choose Us?  #OTX 

  • Collaborative Environment: Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported.
  • Work-Life Balance: We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you.
  • Competitive Compensation: Enjoy a competitive salary and benefits package that reflects your skills and dedication.
  • Incredible Culture: Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients. 

Benefits:

  • Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount
  • Dental & Vision Insurance
  • 401(k) with Annual Employer Contributions
  • Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more
  • Employee Assistance Program (EAP): Employer-paid support for life’s challenges
  • Generous Paid Time Off:
    • Up to 2 weeks of PTO starting out. (Increases with tenure)
    • 7 paid holidays + 2 floating holidays

Essential Duties and Responsibilities: The essential duties of the position include the following. Other duties may be assigned. Key Functions:

  • Has to train in all areas: Check in/out, Chart Auditing, Call Center functions.
  • Provides excellent customer service to patients by listening and appropriately serving patients.
  • Contributes to an overall positive work atmosphere through actions and attitude.
  • Relays relevant information to the appropriate internal staff. 
  • Follows practice procedures for appointment entry, check-in and/or check-out   processes.
  • Participates in office meetings and educational activities.
  • Maintains work area in neat and orderly manner.
  • Complies with HIPAA procedures.
  • Other duties as assigned.


Requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Travel to all OTX locations is required. Cross-Training in different Patient Access functions is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: High School Diploma, or general education degree (GED), or one to three months relates experience, and/or training or equivalent combination or education and experience.

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