Transit Support Coordinator 1/II- Operations Planning at Metropolitan Transportation Authority
Metropolitan Transportation Authority · New York, United States Of America · Onsite
- Professional
- Office in New York
Description
Title: Transit Support Coordinator I&II
Last Date of Filing: Open until till filled.
Authority: OA
Department: Customer Service & Operations Support
Division/Unit: Operation Planning
Hours of Work: Various
Supervise traffic checkers in Field, Shop and Control Desk operations; distribute material and assign traffic checkers to system signage maintenance work; distribute and collect traffic checker survey work; communicate employee discrepancies and monitor daily absences; ensure that overtime and extra work assignments are completed; collect employee sick lines and other miscellaneous leave forms; assign daily service notice signage and customer support assignments. Operate non-revenue vehicles.
Supervise and train Transit Support Coordinators Level I and hourly personnel in Field, Shop and Control Desk operations; monitor material usage and ensure labor needs are met for maintenance of system signage; ensure adequate supervision to maintain the survey work program; recommend employee discipline and monitor employee availability; monitor overtime and extra work assignments; perform quality control checks in Field, Shop and Control Desk locations to ensure that data collection is valid, signage is posted correctly, and customer information is being communicated correctly; prepares and submits operational reports to management, performs Transit Support Coordinator Level I duties as required. Operate non-revenue vehicles.
A four-year high school diploma or its educational equivalent and one year of full-time experience collecting, compiling and/or analyzing survey information, performing stock, inventory or general warehousing functions, or other work experience that includes the collection, calculation and record keeping of large amounts of data; or
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policy making position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).