AI Program & Operations Specialist at Guess? Inc.
Guess? Inc. · Los Angeles, United States Of America · Onsite
- Professional
- Office in Los Angeles
Job Description
POSITION PURPOSE:
The AI Program & Operations Specialist is a key member of the Global AI Office, responsible for enabling the successful scaling, adoption, and impact of AI across the organization. This role bridges communications, training, operations, and research to ensure that AI initiatives are understood, embraced, and executed effectively worldwide. By coordinating across regions, functions, and business units, the Specialist plays a central role in turning the global AI strategy into operational reality.
ESSENTIAL FUNCTIONS:
Program Communications & Awareness
- Drive communication of AI initiatives, successes, and best practices across global markets.
- Develop messaging, internal campaigns, and materials to build awareness and engagement.
- Support the “marketing” of AI programs to ensure visibility and momentum.
- Coordinate AI training sessions, onboarding resources, and learning pathways.
- Partner with functional leaders to ensure new AI tools and capabilities are understood and adopted.
- Track adoption progress and gather feedback to continuously improve enablement.
- Support the day-to-day operations of the Global AI Office, including project tracking, reporting, and cross-team coordination.
- Maintain alignment between global and regional AI efforts, ensuring consistency and knowledge-sharing.
- Contribute to governance processes, standards, and best practices for scaling AI globally.
- Conduct targeted research on AI trends, tools, and opportunities relevant to business priorities.
- Participate in pilot projects, providing operational and communications support during testing and rollout.
- Help evaluate pilot outcomes and capture learnings to inform global scaling.
EDUCATION: Bachelor's Degree
YEARS OF EXPERIENCE: 2-4 Years