Office Manager - Charlotte, NC at Georgia Spine & Orthopedics
Georgia Spine & Orthopedics · Charlotte, United States Of America · Onsite
- Professional
- Office in Charlotte
Description
APEX Orthopaedics Spine & Neurology is a premier healthcare facility committed to delivering exceptional orthopaedic, spine, and neurology care across North Carolina and South Carolina. We pride ourselves on offering innovative treatments with a conservative approach, ensuring the highest quality of care for our patients.
We are currently seeking a highly motivated, detail-oriented, and experienced Office Manager to lead the administrative and clinical operations of our Charlotte facility. This role is pivotal in maintaining operational efficiency, fostering a positive team culture, and supporting the overall success of our practice.
Office Manager Responsibilities
• Act as the on-site manager for daily administrative functions, clinical operations, and facility-related issues.
• Supervise and support administrative staff, fostering a collaborative and positive work culture
• Implement and enforce office policies and ensure compliance with healthcare regulations
• Coordinate with other departments to optimize workflow and communication
• Collaborate with leadership to enhance office efficiency and patient experience
• Address patient concerns and ensure a high standard of customer service
• Manage inventory and ordering of clinical and office supplies.
• Crosstrain and provide coverage for Medical Assistant and Patient Service Specialist roles as needed
• Receive and distribute mail and packages, including signing for deliveries
• Support recruitment, training, and development of administrative and clinical personnel
• Assist in developing training materials and coordinating onboarding for new hires
• Participate in leadership meetings and ensure alignment with company-wide initiatives
• Provide support to medical providers with projects and operational needs
• Troubleshoot technology and software systems as needed
Requirements
Office Manager Requirements
• 2–3 years of management experience in a healthcare setting
• Strong knowledge of healthcare regulations and compliance requirements
• Excellent organizational, multitasking, and time management skills
• Proven ability to lead and collaborate with diverse teams
• Strong communication, problem-solving, and customer service skills
• High level of integrity and discretion in handling confidential information
• Willingness to learn and support various roles within the clinic
• Positive, solutions-oriented attitude and a commitment to continuous improvement
Office Manager Benefits and Perks
• Comprehensive benefits package including medical, dental, vision, and optional add-ons
• Paid time off and paid holidays
• Mileage reimbursement and travel stipends
• Supportive and collaborative work environment