Program Director I at Catholic Charities of Los Angeles, Inc.

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Catholic Charities of Los Angeles, Inc. is one of the largest human services providers in California. The agency operates a variety of programs to serve the poor and strives to find permanent solutions to crisis situations by offering clients the tools and resources needed to achieve greater self-reliance and stability in their lives. 

Catholic Charities operates 18 community centers and 10 homeless shelters and also serves the poor with multi-faceted programs, including: after-school childcare; immigration, refugee, youth employment and psychological services; homework assistance and tutoring; English as a Second Language (ESL) and General Education diploma (GED) classes for adults; and services for homebound seniors and pregnant and parenting youth. In this way, Catholic Charities maintains a continuum of care for clients as they move from vulnerability to self-sufficiency

We are looking for a Program Director to oversee our Immigration and Refugee Services program. The person in this role manages all aspects of Catholic Charities’ programs in a region, including program development, financial management, resource development, strategic planning, quality improvement, program operations and assessment.  

Responsibilities:

• Direct and supervise assigned program staff and volunteers.
• Responsible for the fiscal and human resources implementation with the region.
• Maintain liaison with key governmental, Agency and community leaders in the region.
• Plan, organize and conduct approved programs in accordance with official directives and applicable contract provisions and government regulations.
• Supervises program staff responsible for implementation of programs and maintenance of program records in accordance with approved standards and practices.
• Implement program policies and procedures to ensure contractual and legal compliance as well as program performance standards.
• Participates in fundraising activities
• Serves as community liaison.
• Establishes and maintains cooperative relationships with other agencies and community groups.
• Promotes continuous quality improvement and service delivery that is aligned with the Agency’s mission.
• Displays sensitivity to the client population’s cultural and socioeconomic characteristics.
• Performs related duties as assigned.

Qualifications:

• Master’s degree in a related field.  
• Five to seven years of related experience including three years in a supervisory position.
• Direction, evaluation, training and supervision of staff.
• Design and implement effective programs.
• Handle public contact and relations effectively.
• Communicate effectively in written and oral form.
• Display sensitivity, tact and responsiveness in various situations and needs.
• Develop and maintain effective working relationships. 
• Use independent judgment and initiative.
• Maintain high level of confidentiality. 
• Planning short- and long-range goals.
• Administrative principles and their application.
• Community social resources and government agencies.
• Principles of supervision, training and performance evaluation.
• Fundraising techniques.
• Applicable state and federal laws and regulations.
• Appropriate handbooks and reference materials.
• Budget preparation and management.