Homeoffice Philadelphia Property Adjuster at Davies
Davies · Blue Bell, United States Of America · Remote
- Professional
Our Story
Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.
What's in Store
We are on the lookout for a Property Adjuster to handle daily (non-catastrophe) property field claims in the Greater Philadelphia, Pennsylvania area. As a Property Adjuster, you will be reporting to the branch manager, and will be responsible for completing field assignments in accordance with the company standard performance time frames and as specified by any client benchmarks.
To be successful in this role, you need to effectively manage a calendar and scheduling of various duties, perform routine diary entries on a caseload of assignments, work independently and demonstrate the ability to make independent judgments and decisions, and be able to load and unload equipment as well as bend, walk, and climb for consecutive hours while inspecting damaged property. You must also possess the ability to carry and climb a ladder, as well as conduct roof inspections. Additionally, you will need to be capable of sitting in a vehicle and driving long distances. This role is a full-time, remote and field-based position based out of the Greater Philadelphia, Pennsylvania.
Key Responsibilities
- Carry a technical case load of claim assignments
- Investigate claims to determine liability and potential exposure
- Manage time and assignment caseloads with the objective of providing a quality work product as well as meeting invoicing goals, as outlined in the adjuster's Performance Evaluation and Goals
- Complete field assignments in accordance with company standard performance time frames and as specified by any client benchmarks
- Take recorded statements for all type of claims focusing on securing factual information necessary to effectively adjust the claim being investigated
- Focus investigation of property losses to determine origin and cause of a loss
- Prepare written estimates for repairs utilizing computer based estimating software
- Make recommendation of payment based upon coverage and facts as determined during the investigation of the claim assignment
- Nurture and maintain good relations with all clients
- Maintain necessary licensing in good standing that may be required and obtain any continuing education certification as required by the licensing state(s)
- Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
- Perform other duties as assigned
Skills, knowledge & expertise
- Associate or bachelor’s degree or an equivalent of experience
- 1-2 years of experience with homeowner and commercial claims
- Proficiency using Xactimate preferred
- Trade or technological experience; construction knowledge and experience
- Ability to utilize a computer and/or software programs
- Effectively manage a calendar and scheduling of various duties, perform routine diary on a case load of assignments, work independently and demonstrate the ability to make independent judgments and decisions
- Capability and willingness to learn new claim handling techniques for various types of claims, as may become necessary
- Efficient ability to work under and meet deadlines, which may include standard performance timeframes and client specific benchmarks
- Understand liability and property policy language and be able to make coverage recommendations
- Possess strong organizational skills with demonstrated ability to work independently and deal effectively with multiple tasks
- Successful ability to transmit information to clients in writing, utilizing proper spelling and grammar to assure all written communication is presented in a professional manner.
- Proven ability to meet and deal with people effectively, including negotiating in settling claims with both the public and the professional individuals
- Willingness to occasionally work unusual hours to include those times when the assignment volume may increase to ensure timely and effective claim handling
- Express interest to improve one's knowledge by meeting educational goals
- Possess excellent communication/customer service skills, both verbal and written
- Preparedness to travel to West Chester, PA office to onboard and train in the field for onsite property damage inspections through the training period
Benefits
Benefits
At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:
- Medical, dental, and vision plans to ensure your health and that of your family.
- A 401k plan with employer matching to help you build a secure financial future.
- Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment.
- Paid holidays.
- Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones.
Diversity and Inclusion
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.
