Scheduler / Patient Service Rep at University Physicians' Association
University Physicians' Association · Knoxville, United States Of America · Onsite
- Junior
- Office in Knoxville
Description
University Physicians' Association is seeking qualified applicants for a Scheduler for a University Pulmonary & Critical Care a practice located within UT Medical Center in Knoxville, TN.
Duties include
- Schedule diagnostic testing and procedures using the medical center’s scheduling program
- Obtain authorization for testing and procedures
- Appropriately document authorizations and appointments in the patient record
- Communicate with providers regarding insurance denials
- Provide patients with correct instructions for scheduled appointments
- Schedule outgoing referrals to other specialties
- Answer phone calls and EMR messages in a timely manner
- Works well with providers and staff
- Other duties as assigned
Skills
Effective communication skills, attention to detail, time management, and organizational skills are critical to the overall success of the candidate.
Requirements
- Experience with medical terminology, as well as a strong knowledge of medical insurance
- 6 months to 1-year previous medical office experience
- High School Diploma
