Service Executive (Chennai, IN) at Welcome to Getinge - Getinge

Regional Service Manager

Communicate with Team Members on daily basis regarding their requirements. • Discussion on Service calls with FSE/SP on case-to-case basis Monitoring Coordination with logistic Team for Spare Part Movement • Coordination with back-office Team for fulfilling FSE / SP's requirement. • Discussion with SD, ZSH & PTS on critical Issues (on case-to-case basis) • Contract & Payment follow up with FSE, SP & Customers • To Attend Negotiation Meeting with customer • Customer visit within region to address customer Queries & Contract /Spare Parts Negotiation • To Arrange FSE / SP with sales Team for presale discussion /Site Inspection • To Arrange FSE / SP for Project work as & when required • To Arrange FSE /SP to warehouse for removing spare parts from demo unit to fulfill customer's urgency (in case spare parts is not available in stock) / to replace parts in ship hold Equipment.

Regional Service Manager