- Professional
- Office in London
The Sales Operations Manager is responsible for planning, coordinating, and executing sales-related projects that drive revenue growth and improve operational efficiency. This role serves as a bridge between sales leadership, operations, and cross-functional teams, ensuring that projects are delivered on time, within scope, and aligned with business objectives.
Your Responsibilities:- Lead the planning and delivery of sales projects, process improvements, and sales campaigns, with specific emphasise on salesforce.com.
- Collaborate with sales leadership to define project goals, scope, success metrics, and timelines.
- Partner with cross-functional teams to ensure smooth execution and alignment.
- Analyze sales processes and workflows to identify inefficiencies and recommend improvements.
- Support change management efforts by ensuring adoption of new tools, systems, and processes across the sales team.
- Work closely with Regional Presidents and CSO to identify areas for improvements and opportunities for growth within the team.
- Ensure transparent and consistent team communication via weekly pacing updates and monthly meetings.
- Work closely with CRM team to create efficiencies and improve data capture across all of Commercial.
- Co-ordinate with team analysts to make data insights accessible and usable for the sales team, individually and in each region
- Work alongside the Learning & Development team to identify and implement best practices for on-boarding and training across all levels and regions
- Manage the sales administration team, ensuring effective execution and contributions to project work, with a strong focus on meeting deadlines and optimizing time management.
- Bachelor’s degree in business, project Management, Sales, or related field.
- Minimum five years working with a sales team, ideally in sales operation, sales support, or sales.
- Strong knowledge of Salesforce.com.