- Professional
- Office in Poole
Location: Poole
Diversity matters
Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
Like a swan, a great Project Manager is calm and serene on the surface with their flippers paddling like the clappers underneath. As with all walks of Lush, they must react to change positively, get behind the direction and cheerlead for vision. You will act as the key hub for all creative planning, feedback and delivery at Lush across all global assets. You ensure a clear understanding of all briefs, to ensure we deliver the most meaningful and compelling creative content, on brand, on brief and on budget. Working with the assigned project team, you will manage creative input and work with stakeholders to achieve sign-offs. You will oversee and support all creative production and asset sharing processes to enable global teams.
Summary
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
Like a swan, a great Project Manager is calm and serene on the surface with their flippers paddling like the clappers underneath. As with all walks of Lush, they must react to change positively, get behind the direction and cheerlead for vision. You will act as the key hub for all creative planning, feedback and delivery at Lush across all global assets. You ensure a clear understanding of all briefs, to ensure we deliver the most meaningful and compelling creative content, on brand, on brief and on budget. Working with the assigned project team, you will manage creative input and work with stakeholders to achieve sign-offs. You will oversee and support all creative production and asset sharing processes to enable global teams.
Summary
- You will be relied upon to offer a holistic view on campaigns and projects, ensuring all work is integrated across channels, as well as reflective of the wider business priorities. You'll be communicating with stakeholders across the business to take briefs, establish requirements, manage expectations, get feedback and support a team of marketeers, PRs and creatives in executing the marketing strategy.
- Responsible for setting out a clear project process around the delivery of campaigns and marketing
- Ensuring all content is delivered on time, on brief and on budget.
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Key Responsibilities
- Responsible for end-to-end project management of global marketing campaigns, from brief creation to execution and measurement across retail and digital channels
- Must ensure on-time delivery of marketing campaign packs (containing window artwork and campaign comms strategy) to partner markets for localisation
- Great communicators, who understand the bigger picture whilst not forgetting the finer details, provide effective regular communication throughout the asset production process with all relevant stakeholders.
- Project Managers are detectives - they might not know the answer, but they know where to find it and they actively seek it out.
- They are solution-focused and can galvanise, as well as inspire and inform, the team and project-relevant global markets through effective project planning, toolkits, and guidance.
- Manage and maintain budget tracking for projects/campaigns
- They must have complete control over every aspect of their projects, from financial processes to meetings and demos, continuously working to achieve the timely delivery of projects, on brief and budget. Ensuring quality and maintaining a clear, up-to-date deliverables list and communications package.
- Interrogate and learn from results across all global reporting – also working with Insight and Category Leads to understand more about the impact of your projects.
- Capturing stakeholders' feedback and ensuring its delivered in the right way to the key people
- Comfortable managing difficult conversations, while maintaining relationships with Lush stakeholders, and knowing when to raise something to the appropriate stakeholder without relying on them to cross every T.
- Manage the One Lush contact list with admin-related tasks: adding and deleting contacts and reviewing the recipient list when appropriate to ensure essential information is being shared with key people in all markets.
- Manage relationships with agencies, third parties, vendors and contractors when needed
Skills, Knowledge and Expertise
Knowledge & Experience
- Effective and agile project planner, able to manage multiple complex projects and priorities and provide clarity and direction for key stakeholders in a fast-paced working environment.
- Creative experience and knowledge in asset production, able to write and understand creative briefs and how to creatively problem solve.
- Effective and influential communicator, able to adapt to speak and influence many different stakeholders internally and externally.
- A track record of delivering marketing projects at scale by working with multidisciplinary and global teams.
Skills & Competencies
- Attention to detail and strong organisational skills.
- Team player who inspires confidence, as well as respects and values others' input.
- Excellent communicator, both written and oral.
- Flexible multi-tasker, able to work at pace across a range of tasks.
- Experience in delivering multimedia content across multiple channels and markets.
- Strategic and analytical thinking: challenging and questioning, always looking to improve and learn from everything we do.
- Experience in managing creative briefs and ensuring they are clear and well-written to ensure high-quality visual assets are produced.
- Strong creative judgement in line with business objectives and brand identity.
- Comfort and ability to understand and articulate creative work verbally and in writing.
- Exceptional critical skills with the ability to reason and make recommendations to improve projects in hand, as well as future-proofing.
Personal Attributes
- Enthusiastic and positive, with a curious and naturally inquisitive approach.
- Tenacious, energetic and resilient.
- Excellent attention to detail
- Unflappable, able to operate calmly in a fast-paced environment
This role is open to both Junior and Midweight candidates
We're looking for someone with either strong product knowledge or project management experience. If you have a passion for both, you'll be one step ahead!
We're looking for someone with either strong product knowledge or project management experience. If you have a passion for both, you'll be one step ahead!
Benefits
- 25 days holiday plus bank holidays
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Enhanced paternity leave*
- Bonus scheme
- Day off for weekday birthdays
- Holiday purchase scheme
- 50% discount on Lush products and spa treatments
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- Financial childcare support on return to work*
- We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.
- Support groups, film nights, yoga, meditation sessions and much more
- *Tailored gender affirming care
*qualifying period/hours required
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